Disk Quota Windows 10 - Quota Entries Blank and cant add entries

[Kumagoro]

When disk quota has been turned on no entries are listed in Quota Entries and when trying to manually add them the following error occurs

Quota information cannot be added. The user is unknown.

User:"username"

Also when trying to import an entry file.

An error occurred while reading the import quota information

Disk Quota still works but if you change the quota at some point the changes will not affect users who already exist. Then because you cannot user Quota Entries you cannot change them.

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I have found a couple of mentions of the user uknown error via google but not much information and definatley no fix. I have tried sfc /scannnow but that found nothing wrong. I found some info that maybe of use which talks about the Disk Quota dll. http://www.nirsoft.net/dll_informati...quoui_dll.html

It mentions that dskquoui.dll is statically linked to the following files:

msvcrt.dll
ntdll.dll
KERNEL32.dll
USER32.dll
GDI32.dll
ADVAPI32.dll
ole32.dll
SHELL32.dll
SHLWAPI.dll

So far I havent tried taking those file from a working one and copying them to the duff one.

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For info

I am running Windows 10 (creators Update) installed from Anniversary Edition ISO and then updated. I have found that it also seems to be affecting the VM image which just had Anniversary + some other updates, not creators so it doesnt seem to be the cause.

Anyone any ideas on a fix which doesnt include starting from scratch again?

[Kumagoro]

I have just installed a VM from my Windows 10 Anniversary ISO and BUILTIN\Administrators appears in Quota Entries without turning Quota on so I know it works in that version. I am now applying updates to see if any in particular kill it.

* UPDATE: All Updates until the Creators update had no effect.

* UPDATE 2: Creators Update has just finished and the Quota Entries is now blank.....

* UPDATE 3: Rolling back from Creators Update did not undo the problem and it is still blank.

[Kumagoro]

Another thing to note is that for other partitions it seems fine and it is only the Windows partition which stops working.
A Reset also doesnt help.

As noted in another forum when running fsutil quota query c: you get the following which repeats infinitely it seems.

FileSystemControlFlags - 0x00000001
Quotas are tracked on this volume
Logging for quota events is not enabled
The quota values are up to date

Default Quota Threshold = 0xffffffffffffffff
Default Quota Limit = 0xffffffffffffffff

error: The parameter is incorrect.

Change time = 03 January 1601 21:00:11
Quota Used = 0
Quota Threshold = 0
Quota Limit = 0

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Everytime the command runs the time is different

[Kumagoro]

I have now tried installing Creators from ISO for Pro and Enterprise and the Quota Entries is still blank for both.

As such, as changes to Disk Quota do not affect current users you need to delete those users for that change to happen. For local users you need to delete the user profile in computer management, for domain users Delprof2 might work.

When setting it up its probably best to enable it with no limit so that your admin account is okay and then change it so future users will be restricted.

Using FSUTIL QUOTA may work to update accounts...

[Millennium]

Nasty problem, good luck. Maybe try ms support forums / direct?

[Kumagoro]

This problem still exists in the Fall creators update.

[Kumagoro]

Update for those who may arrive here from searching the same problem.

The issue seems to have gone away for me (have only tested one new deployment, which is the same image as usual). It is running 1709 with all updates including optionals to todays date. No Idea if it was as update or not that fixed it or exactly when it did.