Results 1 to 4 of 4

Thread: Microsoft Outlook keeps closing! anyone know why?

  1. #1
    HEXUS.timelord. Zak33's Avatar
    Join Date
    Jul 2003
    Location
    I'm a Jessie
    Posts
    34,483
    Thanks
    2,748
    Thanked
    2,837 times in 1,744 posts
    • Zak33's system
      • Storage:
      • Kingston HyperX SSD, Hitachi 1Tb
      • Graphics card(s):
      • Nvidia 1060
      • PSU:
      • Coolermaster 800w
      • Case:
      • Silverstone Fortress FT01
      • Operating System:
      • Win10
      • Internet:
      • Zen FTC uber speedy

    Microsoft Outlook keeps closing! anyone know why?

    Nov 2019 - I started having random Outlook closes and I honestyl thought I'd found a shortcut to close it by accident while typing, though I didn't know what that shotcut was

    But it has randomly occured several time per week throughout Sept and then... stopped doing it
    Update maybe?

    Then it began again this week and my colleague, on a sperate system has experienced it a dozen times this week.
    And sometimes it then needs a system reboot for it to not constantly close!

    Anyone got any idea please?

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

  2. #2
    boop, got your nose stevie lee's Avatar
    Join Date
    Sep 2007
    Location
    southport
    Posts
    2,583
    Thanks
    402
    Thanked
    391 times in 298 posts
    • stevie lee's system
      • Motherboard:
      • Gigabyte GA-870A-USB3
      • CPU:
      • Phenom II X6 1090T 6core 3.2ghz
      • Memory:
      • 8GB Corsair DDR3 1600 MHZ
      • Storage:
      • Hitachi 500, 640GB + 1TB. WDblue 2TB, Crucial M500 240GB
      • Graphics card(s):
      • Nvidia Palit 750 Ti
      • PSU:
      • Enermax Naxn 350 W
      • Case:
      • Xigmatech Midgard
      • Operating System:
      • Win 10 Home
      • Monitor(s):
      • 22" Samsung SM2233BW
      • Internet:
      • 20mb plusnet unlimited!

    Re: Microsoft Outlook keeps closing! anyone know why?

    too many emails in main inbox?
    mine got a bit unstable when it reached 2000 or so.

    the .pst files too big?
    found in users\<name>\appdata\local\Microsoft\outlook
    gets a bit unstable if above 2 or 3 GB i've found.
    you can compact it, https://support.office.com/en-gb/art...a-abe96dc8c7ef


    last suggestion I can think of, and its a weird one.
    the first email in your inbox that it has selected when you open outlook. this is a html email, and you've clicked the 'safely download pictures' prompt thing. but... the server its getting the picture info from , it timesout, or the theres a glitch, or your firewall/antivirus goes 'hang on, those downloading things are dodgy'. it just shuts outlook to protect you.
    every time you then open outlook its got this email selected and just auto shuts.

    the Reading Pane, option needs to be turned off. under the view settings.

    did say it was a weird one. completely guessing at this, because ive also had the auto-shutting outlook on friends computer, had a poke about. then all of a sudden outlook would open and it'll have the reading pane turned off, and be completely fine. soon as the pane was turned back on, then problems would occur again.

    not sure how you fix it completely though. never found out. it just stopped happening after a while.

  3. #3
    Senior Member
    Join Date
    Jul 2003
    Posts
    10,424
    Thanks
    606
    Thanked
    311 times in 216 posts

    Re: Microsoft Outlook keeps closing! anyone know why?

    Tried launching it in safe mode, see if its a plugin?

  4. #4
    Senior Member AGTDenton's Avatar
    Join Date
    Jun 2009
    Location
    Bracknell
    Posts
    1,511
    Thanks
    326
    Thanked
    217 times in 159 posts
    • AGTDenton's system
      • Motherboard:
      • ASUS P6T7 WS Supercomputer
      • CPU:
      • Intel Core i7 980
      • Memory:
      • 24GB Corsair Dominator GT
      • Storage:
      • OCZ Vector + HDDs
      • Graphics card(s):
      • Inno3D GTX 980 iChill Herculez X4 Air Boss Ultra
      • PSU:
      • Seasonic X-850W
      • Case:
      • Fractal Design Define XL
      • Operating System:
      • 10 Pro x64
      • Monitor(s):
      • BenQ
      • Internet:
      • 70MB using BT line

    Re: Microsoft Outlook keeps closing! anyone know why?

    It's likely to be an addon as previously mentioned.

    But which version do you have, is it cloud or offline based?

    I've never experienced issues because of a full inbox or large PST, mine is 6GB.
    That usually means there's something scanning the inbox when you first start Outlook like an integrated Anti Virus or SPAM checker like SPAM Reader or SPAMFighter, so it's pausing because they have so much to trawl through on startup.

    If neither safe mode or removing addons work, then on the desktop version you can run a Repair option on your PST/OST files via the Control Panel, there should be a Mail option in there, that will give you access to account information outside of launching Outlook. Select the main Email account you use and run the repair on that, take a backup of your PST files before running this.


    Rigs:
    Main: ASUS P6T7 WS Supercomputer, i7 980, 24GB Corsair Dominator GT, OCZ Vectors + HDDs, Inno3D GTX 980 iChill Herculez X4 Air Boss Ultra, Seasonic X-850W, Fractal Design Define XL, 10 x64 Pro, Noctua DH14 + stock chassis fans

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •