problem with windows xp client

[Vini]

got a user who has a taskbar which thinks its all 'quick launch'

ie. none of the open programs show in it, you cant drag it about, or anything. right clicking on it, just gives the options as if it were a quick launch.

we can see the QL icons, but not the open programs?

[ajbrun]

Can you not right click it, then untick "lock toolbar". Some dividers between the toolbars should then appear. Can you not move it about then?

[Vini]

nope. normally when its unlocked you get 2 markers either side of the QL the left one being the separator between start button and QL then the right one being the separator between QL and open items.

the left one is there, the right one isnt.

tried changing resolution,
removing icons,
adding new toolbars.

[ajbrun]

I'm sure I got that once when I was messing about moving all the toolbars at the bottom etc. IIRC, I'd actualy put one toolbar ontop of the other. Therefore, try moving quick launch to the other side of the screen, and see if a new separator/toolbar appears.

[PinkPig]

Are you able to close the quick launch toolbar entirely - by right clicking, going to toolbars > quicklaunch? You might want to try clicking around the edges to get away from the quicklaunch bar while you try it....

[Vini]

Are you able to close the quick launch toolbar entirely - by right clicking, going to toolbars > quicklaunch? You might want to try clicking around the edges to get away from the quicklaunch bar while you try it....

removing QL removes the whole start menu.

[Dav0s]

tried dragginf the start bar to the left/right hand of screen so it is vertical?

[herulach]

You can always turn the quick launch bar off by right clicking the start button and choosing properties. What do you mean by removes the whole start menu? If the start button isnt appearing either then somehting crazy is going on.

[Vini]

You can always turn the quick launch bar off by right clicking the start button and choosing properties. What do you mean by removes the whole start menu? If the start button isnt appearing either then somehting crazy is going on.

exactly. something crazy is going on.

tried everything, even tweakxp and the likes to restore start menu to default etc.. tried changing theme. the job lot.

[Dav0s]

try using a diferent shell, then going back to default afterwards

[Vini]

tried changing theme.

have already

[herulach]

You run adaware spybot etc? Also av might be some weird virus.

[Vini]

yep all clean

[Vini]

this looks amazingly smart, should it work. just gotta wait for my colleague over the pond to actually turn in for work then i can vnc in and give it a whirl!

[Vini]

amazing that little program has saved the day