Page 1 of 2 12 LastLast
Results 1 to 16 of 17

Thread: Citrix Help

  1. #1
    Registered User
    Join Date
    Nov 2006
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts

    Citrix Help

    Help!!!!! I need someone to help me or point me in the right direction. I have a software package that I sell for work, and I have been asked if it will work in a citrix envirnment and I just dont know. I have no one I know that can test it for me does anyone have any ideas? Please.....

  2. #2
    Administrator Moby-Dick's Avatar
    Join Date
    Jul 2003
    Location
    There's no place like ::1 (IPv6 version)
    Posts
    10,665
    Thanks
    53
    Thanked
    385 times in 314 posts
    what sort of application is it ?
    my Virtualisation Blog http://jfvi.co.uk Virtualisation Podcast http://vsoup.net

  3. #3
    Registered User
    Join Date
    Nov 2006
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts
    Hi! Its a software that controls door access systems.
    Its written for windows XP and 2000. I belive its been designed and programmed in visual basic.

  4. #4
    Agent of the System ikonia's Avatar
    Join Date
    May 2004
    Location
    South West UK (Bath)
    Posts
    3,736
    Thanks
    39
    Thanked
    75 times in 56 posts
    I think this is a bit of a cheak,

    you sell the product - YOU should know, or YOU should have resources on what to ask.

    If I ask you in to demo/sell me a product, I expect you to know about it or have resources to ask, not randomly ask people on an internet forum and then base your decision on that.

    Too many people are in business without the skills or backup to do what it says on the box - this isn't a "my script isn't working" style question, this is a please do my job for me so I can make money question, which I don't agree with on this forum
    It is Inevitable.....


  5. #5
    Registered User
    Join Date
    Nov 2006
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts
    Im just asking to be pointed in the right direction, some friendly advise that was all!!

  6. #6
    HEXUS.social member 99Flake's Avatar
    Join Date
    Oct 2005
    Posts
    1,713
    Thanks
    30
    Thanked
    94 times in 60 posts
    I would say that was a bit harsh! Citrix is not the most common piece of software and not only that but by the sound of what has been written there would have been no thought at developement about it being used over a thin session!

    I suspect it will work, I don't see why not. The only thing is if it needs access to specific local hardware for any form of control. You can use most things across a Citrix session.

  7. #7
    Agent of the System ikonia's Avatar
    Join Date
    May 2004
    Location
    South West UK (Bath)
    Posts
    3,736
    Thanks
    39
    Thanked
    75 times in 56 posts
    Im just asking to be pointed in the right direction, some friendly advise that was all!!
    I don't think so, have you contacted the people who write the software, or the people that supply the software to you, that you then sell for a profit !

    If you asked me to come and fix your roof and I didn't know how to do a bit of it and you found me asking "random joes" on an internet forum how to do it, I don't think you'd be too impressed.

    If you're selling a product or a service, you should know about it, and if you don't know about it you should have a support group/person to ask for a proper correct answer, if I found out you where selling me software on compatability checks from a random person on the internet saying "I think it should work", I'd be furious.

    You running a business selling a product, and your basing your sales advice on free advice given on an internet forum. I'm sorry - but I wasn't being harsh on that, your making money from this software ! pay someone to do compatability checks, take out a software support agreement from the vendor for money.

    Its this sort of cheap business support/sales that gives the industry a bad name
    It is Inevitable.....


  8. #8
    Registered User
    Join Date
    Nov 2006
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts
    For your information I was more than anything looking for advise for someone who would be able to test it for me! I never mentioned anyone doing it for free or basing my business on the answers I got from here. I have a very specific requirement from a customer who hasnt been able to get a solutions and I am trying to work out where to start helping him. If it is likley it will work then its worth testing, if I got a no answer whats the point in me paying to buy Citrix. Im sure you dont have to reply if my message offends you.

  9. #9
    Senior Member
    Join Date
    Sep 2005
    Posts
    524
    Thanks
    38
    Thanked
    40 times in 34 posts
    The main issue is likely to be the hardware interface. This isn't always as straight forward as it should be, although usually you can get most things working with a bit of tweaking.

    How does the software interface with the access control systems?

    Other than that without more info about what it actually does, it's difficult to comment. The only sure fire way is to try it.

  10. #10
    Agent of the System ikonia's Avatar
    Join Date
    May 2004
    Location
    South West UK (Bath)
    Posts
    3,736
    Thanks
    39
    Thanked
    75 times in 56 posts
    Your right, I don't have to respond, but I want to simpley because poor sales / support is one thing that lets businesses down.


    Here is the name of a company you can pay to do your Citrix testing for you
    http://www.acutest.co.uk/testing-citrix.html

    And your first point of call should be the software makers - who I assume you have a reseller account for.

    They should be able to tell a.) if it is supported on Cirtix b.) they should be able to test and confirm its supportability for you
    It is Inevitable.....


  11. #11
    Registered User
    Join Date
    Nov 2006
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts
    The software is going to be connected using Wi-Fi.

    The software developers are not able to help as they have no experince of citrix and it is not high on their developement list. I have however spoken to Acutest, thanks! Thats all I was after!

  12. #12
    Administrator Moby-Dick's Avatar
    Join Date
    Jul 2003
    Location
    There's no place like ::1 (IPv6 version)
    Posts
    10,665
    Thanks
    53
    Thanked
    385 times in 314 posts
    Emma , given the nature of a citrix deployment , it would seem an unlikely deployment for entry control software.

    Is the app usually deployed to a standalone machine ?


    right , so the access system is connected via TCP/IP ( wired or wireless isn't a problem )

    are you wanting to deploy multiple copies of the app with different configs per user ?
    my Virtualisation Blog http://jfvi.co.uk Virtualisation Podcast http://vsoup.net

  13. #13
    Registered User
    Join Date
    Nov 2006
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts
    It is very ofern deployed over a TCP-IP network over mulitple sites etc its just this particular application is based over several sites and they are already operationg Citirx.

  14. #14
    Administrator Moby-Dick's Avatar
    Join Date
    Jul 2003
    Location
    There's no place like ::1 (IPv6 version)
    Posts
    10,665
    Thanks
    53
    Thanked
    385 times in 314 posts
    tricky one - will need to suck it and see I guess !
    my Virtualisation Blog http://jfvi.co.uk Virtualisation Podcast http://vsoup.net

  15. #15
    Registered User
    Join Date
    Nov 2006
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts
    There will need to be several installs(on the citrix server), one for each person that will be using it

  16. #16
    Senior Member
    Join Date
    Jul 2003
    Location
    Inverness (UK)
    Posts
    293
    Thanks
    1
    Thanked
    0 times in 0 posts
    • Captain Fizz's system
      • Motherboard:
      • Maximus Hero VIII
      • CPU:
      • i7 6700K
      • Memory:
      • 16GB Corsair
      • Storage:
      • SM951 + Many more
      • Graphics card(s):
      • GTX 980Ti
      • PSU:
      • Corsair 750W
      • Case:
      • Thermaltake Supressor F51
      • Operating System:
      • Win10
      • Monitor(s):
      • XB270HU Predator
    Quote Originally Posted by Emma_sensor View Post
    There will need to be several installs(on the citrix server), one for each person that will be using it
    The point of Citrix is that there is one install.
    If it supports 'profiles', then each profile would be separate, but there should only be 1 install on the server.

    Most apps can be got to work on Citrix.
    (Even bespoke apps never designed to run on a multi-user environment!)

    It seems that the DB supports numerous people accessing it at the same time?
    If so - There shouldn't be an issue...
    I would still get it tested though - AcuTest would seem to be the place to go.

    @ikonia - OP came here to find out how to go about it.
    Yes, proper research will be done before selling it (I assume...) but if someone's never seen Citrix before, they would need to be pointed in the right direction.
    As has been done here.

    I get annoyed by sloppy support too, but the OP has not gone and said to the client that it does without testing it yet...

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. I hate CITRIX
    By TheAnimus in forum Software
    Replies: 9
    Last Post: 23-11-2006, 11:04 PM
  2. Citrix - Enterprise deployment
    By noTHINGface in forum Software
    Replies: 5
    Last Post: 07-06-2006, 06:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •