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Thread: Windows doesnt shut down

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    Download 09 FTW TiMeZeRo's Avatar
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    Windows doesnt shut down

    ok basically when i click shut down all the programs end it goes to a blank blue screen then does nothing the mouse is still there and can be moved around. any ideasd other than reinstalling windows ?
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    How long have you left it for? You might be able to deduce something from the event logs (control panel->admin tools->event viewer) - perhaps a service hanging?
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    Hanging application firefox.exe, version 1.8.20061.1023, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Hanging application utorrent.exe, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Hanging application TomTomHOME.exe, version 1.3.308.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    found these hangs... utorrent is never running when i shut down the pc and niether is firefox .... so i dotn understand why they are there
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    Herr Doktor Oetker, ja!!! pollaxe's Avatar
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    I had a similar issue with hanging shut-downs on Windows which turned out to be due to a powered USB hub (of all things!)

    If you've got any attached to the PC maybe try unplugging them and see if that has any effect?

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    strangely enough i have one plugged in i will try unpluggin it now and tell you the results
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    ok unplugging the usb hub did not work so how can i stop these applications from hanging ?
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    Herr Doktor Oetker, ja!!! pollaxe's Avatar
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    Bugger.

    This page may have some info to help:
    http://www.aumha.org/win5/a/shtdwnxp.php
    as it's where I went when I was having problems but mine seem to have been different from yours.

    Good luck. I'll post again if I hear/see anything.

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    thnx
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    You can use taskmanager to kill the processes that are hanging before shutting down. Basically when you quit the apps, they are not quitting properly for some reason. It might be worth completely uninstalling them then reinstalling.
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