Windows Firewall Problem

[Drobbins]

Hi,

I am currently having some problems with the windows firewall service in windows, on start-up the service dosent start and when i try to start it manually from the security center but still fails.

Do you have any suggestions as to why this may be happening.

Lilrichie

[badass]

Hi,

I am currently having some problems with the windows firewall service in windows, on start-up the service dosent start and when i try to start it manually from the security center but still fails.

Do you have any suggestions as to why this may be happening.

Lilrichie

does it give you a reason? If not, goto start-run and type eventvwr then press enter
check the system and application logs for warnings and errors.

[Drobbins]

This is what it says in the system logs.

The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Drobbins

[badass]

have you had 3rd party firewall/AV software installed? Is there any installed?

[Drobbins]

No their is nothing like that installed it was working a few days ago but now it isn't.

[badass]

does the file ipnathlp.dll exist in your windows/system32 directory?
Also check the following registry key:
HKEY_LOCAL_MACHINE/Software/Microsoft/Windows NT/curentversion/SvcHost

Is there an entry in that key called netsvcs?
Is there a subkey called netsvcs?

If you dont know how to answer this question, you are better off getting a more IT literate friend to do this - you could mess up your computer properly if you get anything wrong.

[Drobbins]

I will check and get back to you.