Teehee, Oh what fun I've had in the last 24 hours.
Our Website is looked after by our marketing team and an external web dev & is hosted externally. We (IT) have no input in it, and I think thats perhaps about to change.
I've known nothing about the plans, other than the fact we're expecting a new website...
However, Yesterday at about 11am, we lost all our email facilities.
At first I thought it was a user error, then as more reports came in, it was apparent that something severe had gone on. Calls to Geotrust, our ISP and our Web Dev quickly pieced together the puzzle.
Our marketing team had advised the nameservers to be changed from the host we're leaving to our new host. Apparently understanding that the configuration at the new host was correct.
Our new host didn't have the MX setup correctly and I've had some serious fun in the last 24 hours having to resolve all this.
To be honest, I've quite enjoyed it.
All this due to lack of communication...


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