WD Black NVMe SSD Failure following trip-switch outage.

As the title says, I recently had a WD Black SSD fail following a trip-switch power outage in my house. The trip-switch flipped due to a short from an electric iron cable, I think. Anyway, after resetting the trip-switch, I was surprised to find that my PC's NVMe drive was no longer working, despite the PC being plugged in a surge-protector. I tried to reinstall Windows after the failure (unfortunately I hadn't set up a restore disk), but the install program just gave an error code & refused to install.

I'm just curious as to whether anyone else has experienced a similar problem with an NVMe drive? I've had numerous power failures whilst using my other PC (which uses a Samsung SATA SSD), & never had any issues.

Anyway I have only great things to say about Amazon's customer service. After a two minute chat online with a customer service employee, they offered a full refund & emailed me a postage-paid label for the return of the SSD (the drive was about 6 months old). Having been burned by Scan's returns policy in the past, I seriously doubt that they would have been so forthcoming.

I’m very wary about those plug in surge protectors - there efficacy is only slightly better than that of snake oil.

All the common methods of surge protection have a finite capacity for absorbing spikes, but there is no way of telling when that has happened. The only reliable way of ensuring the integrity of the supply to your computer is to use a UPS - preferably a line interactive device. And even then, a spike might get through.

Thanks for the info Peterb, I really hope it doesn't happen again! I don't know if it'll make any difference, but I've ordered a Samsung ssd as a replacement, instead of WD. Fingers crossed!