As the title says, I recently had a WD Black SSD fail following a trip-switch power outage in my house. The trip-switch flipped due to a short from an electric iron cable, I think. Anyway, after resetting the trip-switch, I was surprised to find that my PC's NVMe drive was no longer working, despite the PC being plugged in a surge-protector. I tried to reinstall Windows after the failure (unfortunately I hadn't set up a restore disk), but the install program just gave an error code & refused to install.
I'm just curious as to whether anyone else has experienced a similar problem with an NVMe drive? I've had numerous power failures whilst using my other PC (which uses a Samsung SATA SSD), & never had any issues.
Anyway I have only great things to say about Amazon's customer service. After a two minute chat online with a customer service employee, they offered a full refund & emailed me a postage-paid label for the return of the SSD (the drive was about 6 months old). Having been burned by Scan's returns policy in the past, I seriously doubt that they would have been so forthcoming.