Results 1 to 2 of 2

Thread: N4100 loses all data after power outage!

  1. #1
    Registered User
    Join Date
    Oct 2007
    Posts
    1
    Thanks
    0
    Thanked
    0 times in 0 posts

    N4100 loses all data after power outage!

    I couldn't find anything in the search about this, so here goes.

    We have a N4100 1TB RAID system. It's been working fine for over a year as we do backups to it from our servers. Yesterday, it accidentally got powered off without being shut down properly first.
    When we switched it back on, all the drive lights were flashing, and it said something about rebuilding the RAID.

    All our backups had gone. Over 500GB of data, wiped out in a flash.

    I'm not impressed. If it's going to lose all our backups if we have a power cut, then it's as much use as a chocolate fireguard.

    Has anyone had a similar problem? I've upgraded the firmware in case this was a problem in an earlier firmware version and now fixed, but really I feel we can never trust this device again.

  2. #2
    Thecus Staff Thecus - Yvon's Avatar
    Join Date
    Apr 2007
    Posts
    937
    Thanks
    0
    Thanked
    8 times in 8 posts

    Re: N4100 loses all data after power outage!

    Dear Sir,

    Please mail to support@thecus.com and let we know this N4100 power break on what version firmware, also if possible please provide an IP address & port 21/22/80/443 for us to analysis & found the possible issue out, following three ways to publish the NAS on the internet for your reference:

    1.
    Public Fixed IP (most easy)
    Just assign a public fixed IP on the NAS WAN/LAN1 port

    2.
    DMZ (easy)
    Enable Router DMZ function and fill in NAS WAN/LAN1 private IP in the Router DMZ column, and then tell me the Router WAN IP.

    For Example:
    Router WAN IP is 139.175.55.244
    NAS WAN/LAN1 IP is 192.168.1.100

    Enable Router DMZ function and fill in 192.168.1.100 for DMZ, thus the Router will forward all connection of 139.175.55.244 from internet to NAS WAN/LAN1 IP 192.168.1.100, than I could access to the NAS.

    3.
    Virtual Server (port forward) (a little difficult)
    Assign port 21/22/80 and 443 forward to NAS private IP, following case study about port 443 for your reference: http://www.thecus.com/storage_case03.php.


    Yvon.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ISP PlusNet Accidentally Deletes 700GB of Email
    By Tobeman in forum Networking and Broadband
    Replies: 21
    Last Post: 19-08-2006, 08:53 PM
  2. Privacy concern - Scan orders being reported to 3rd parties.
    By Paranoid2000 in forum SCAN.care@HEXUS
    Replies: 35
    Last Post: 09-06-2006, 07:35 PM
  3. Data Recovery
    By LayZeh in forum PC Hardware and Components
    Replies: 8
    Last Post: 04-08-2005, 11:00 PM
  4. WD Raptor SATA power connector
    By Taz in forum PC Hardware and Components
    Replies: 1
    Last Post: 08-05-2005, 11:56 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •