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Thread: Thecus N5200 Large files do not transfer

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    Thecus N5200 Large files do not transfer

    I'm trying to to transfer files of over 7.9GB to my N5200. They always seem to stop about half way. I'm running firmware version V2.00.01. Any ideas.. is it down to the formating of the drives or is there anything else that would stop this?

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    Re: Thecus N5200 Large files do not transfer

    I've also noticed that it seems to work if you re-boot the N5200.. for a while.. is this some sort of memory issue??

    if there is no easy answer for this then I am going to have to return the device as most files I want to store are DVD size!!
    Last edited by muckydevil; 25-10-2007 at 10:52 PM.

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    Re: Thecus N5200 Large files do not transfer

    Dear Sir,

    Following suggestion for your reference:
    1. Confirm the RAID status is health or does this N5200 create the RAID volume complete, from STORAGE->RAID->CONFIG.
    2. Try to via FTP to copy file.
    3. Provide 2 CONF.BIN between the N5200 working fine & transmitting stop for support@thecus.com analysis, SYSTEM->CONFIG MGMT->DOWNLOAD.

    Yvon.

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    Re: Thecus N5200 Large files do not transfer

    Yes The RAID is healthy as I can store other smaller files e.g. 4.4GB on there with no problem. FTP is the same, it dies about half way through. The FTP view shows me that only half the file has been uploaded i.e. 3.9GB where as the normal view just shows it at 7.9GB. However when you try the view the file i.e. a movie ISO file it will stop half way through indicating that only half of it is there.

    How do I send the CONF.BIN?

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    Re: Thecus N5200 Large files do not transfer

    by mail to support@thecus.com

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    Re: Thecus N5200 Large files do not transfer

    OK maybe not how do i send the file but how do I get hold of the CONF.BIN file from the N5200

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    Re: Thecus N5200 Large files do not transfer

    CONF.BIN files have been sent to Support. When can I expect an Update?

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    Re: Thecus N5200 Large files do not transfer

    Looks like the problem has been sorted. Apparently if you use Static IP instead of DHCP it works!! I've no idea why.. both should work OK just seems that DHCP causes the network to drop every few minutes
    Last edited by muckydevil; 28-10-2007 at 04:16 PM.

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    Re: Thecus N5200 Large files do not transfer

    Dear Sir,

    Thanks for your informaiton about the DCHP setting, if possible please mail this new CONF.BIN for us reference.

    Yvon.

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    Re: Thecus N5200 Large files do not transfer

    I think that is not a problem of DHCP/Static IP. I use DHCP and I can transfer files > 7GB via SMB and FTP without any problems (PC -> N5200Pro -> PC).

    FW-Version: 2.00.00.
    PC and N5200Pro connected to a Netgear FW/Router with 100MB speed

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    Re: Thecus N5200 Large files do not transfer

    May be it depends on the DHCP lease time - short lease time=problems, long lease time=no problems
    br
    Peter

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    Re: Thecus N5200 Large files do not transfer

    Quote Originally Posted by peterfu View Post
    May be it depends on the DHCP lease time - short lease time=problems, long lease time=no problems
    br
    Peter

    My lease times were set to 9999 so should not be a problem, also the ip of the Thecus was set to not expire.

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