N7700 -- Files disappearing under ACL -- any advice?

[phildog33]

Hey guys, any help i could get...

Ive been using Thecus and N5200Pro for a few years, and I like their products a lot.

Now I have the N7700... I built a new Raid 5 over 7 drives... and make new Folders and under ACL, with user permissions for READ for each user, etc.

Now I can log into the NAS and folder using my Apple MAC, using SMB:// like I always did before with N5200Pro.

I see my folders... as soon as I drop a file into the folder.. it IMMEDIATELY DISAPPEARS... then i put another file... GONE IMMEDIATELY. its just vanishing.. the icon.
As soon as it hits the folder say VIDEOS... the items disappear, immediately.

I checked the file size of the array and there is now 100gbs on there, but I cant see anything in my folders.. they disappear immediately.

Then i removed ACL for the folder... and put it for PUBLIC, BROWSEABLE...

I went back to folder VIDEOS.. and I see everything... its all there

But under ACL with usernames, everything is missing

?????

I dont understand, please help
I think I remember this happening before, and each username had a number associated with them like 1001, 1002 , 1003 etc.. and that caused problems until the numbers were all changed to different ones.

I dont know for sure
Phillip

[Thecus - Yvon]

Dear Sir,

Would you please specify your system configuration and steps (as like MAC version and etc.) for us duplicate your operation from our site?
If possible please provide the CONF.BIN for us known the N7700 configuration to http://esupport.thecus.com