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Thread: Official Thecus forum activation...

  1. #1
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    Official Thecus forum activation...

    I have joined the official Thecus forum (even though I see more traffic here), but I am unable to activate my account because the email link has expired by the time I get it. I have tried emailing support there, but no reply - So I'm trying here. Others are having this problem too.

    Can the link expiry be made longer on the Thecus fourm please?

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    Thecus Staff Thecus - Yvon's Avatar
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    Re: Official Thecus forum activation...

    Dear Sir,

    You could access to Thecus HQ from http://esupport.thecus.com to instead.
    Last edited by Thecus - Yvon; 19-12-2008 at 04:39 AM.

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    Re: Official Thecus forum activation...

    How does this help me? Should I contact Thecus support? Or is it possible you can tell your forum webmaster to increase the activation time on the email?

    btw, your link was wrong - You sent me to a fake search site...

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    Thecus Staff Thecus - Yvon's Avatar
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    Re: Official Thecus forum activation...

    Daer Sir,

    Sorry for spelling issue and corrected http://esupport.THECUS.com
    The esupport.thecus.com from Thecus headquarters directly, and provide soem useful FAQ/KNOWLEDGE and download for user, also included with technical staff to reply your question.

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    Re: Official Thecus forum activation...

    Okay, I've emailed support via the website - and I think the person has misunderstood me. I want access to the thecusforum.eu, not the esupport.thecus.com site.

    Sigh...

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    Thecus Staff Thecus - Yvon's Avatar
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    Re: Official Thecus forum activation...

    Dear Sir,

    We forward your esupport ticket to Thecus EU alrady, and they should contact with you in the short time.

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    Does he need a reason? Funkstar's Avatar
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    Re: Official Thecus forum activation...

    I don't believe http://thecusforum.eu or http://thecususergroup.proboards106.com are actually controlled by Thecus.

    As far as I know they are actually indipendant boards. Could be wrong though.

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    Re: Official Thecus forum activation...

    thecusforum.eu is the official european board operated by Thecus Europe based in Germany, however not visited very much from thecus staff
    thecususer is a user board, independant from thecus
    br
    Peter

  9. #9
    Does he need a reason? Funkstar's Avatar
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    Re: Official Thecus forum activation...

    Thanks for clearing that up Peter. I don't visit thecusforum often, but I'd not noticed any real Thecus presence so assumed it was independent.

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    Re: Official Thecus forum activation...

    Quote Originally Posted by Funkstar View Post
    Thanks for clearing that up Peter. I don't visit thecusforum often, but I'd not noticed any real Thecus presence so assumed it was independent.
    Fortunatly Yvon is active here - seems the only direct connection to Thecus.
    br
    Peter

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