n7700 - ONLY upto 11MB/Sec transfer rate - Is that normal ? HELP

I have just setup an n7700 system with 5 discs (of 1 TB each from WD).

Using the ATTO Disk Benchmark 2.34 utility Ι only get 11MB/Sec tranfer rate benchmark !!

That is for raid6 and in SW ISCSI mode under Windows XP

Is that normal ? Am I using something wrong or the Thecus just advertises it like beeing an 80MB + / sec system just for marketing ?

Anyone ?

Dear Sir,

Following review about ATTO and iSCSI for your reference:
http://www.storagereviews.co.uk/?p=36

Yvon,

Yes I've read that review, that is why I chose ATTO to make the test myself and I only got 11MB/sec benchmark !!!

So what am I doing wrong ?

I have set a raid6 setup using 5x1Tb (WD10EACS-22D 1Tb drives - 16bit cache) in a zfs mode and using a gigabit network connection!!

Is there something that I am doing wrong ? Please specify !

How about other users ?

Yvon @ Thecus,

Please help.

I run the ATTO tool in n7700 several times and even in iSCSI mode, the raid6 gave me no more than 11MB/sec which is far less as the one you advertise the solution to be.

Is there something I am doing wrong ?
May I provide any info to you so that you guide me correctly ?

Dear Sir,

Please provide your IP address for us to check your N7700 directly, if don't went to post your IP on public forum, please sumit a ticket from http://esupport.theucs.com, and than you could provide the CONF.BIN or IP connection for us to checking your N7700 diectly.

SYSTEM->CONFIG MGMT->DOWNLOAD->CONF.BIN

Yvon @ thecus,

i have opened a ticket a esuppport and have uploaded the config.bin file as well.
Waiting for your feedback.

Best regards

Yvon @ Thecus,

I have followed your advise and entered the ticket at esupport (TQN-733474: n7700 transfer rate) but I haven't received any reply yet.

Is anyone looking at it ?

I am looking forward to receiving your feedback

Yvon @ Thecus

I wonder. Does anyone from Thecus viewing esupport.thecus.com ?

I have posted several posts there (TQN-733474: n7700 transfer rate) and I got no response after a while...

Should I post it in hexus instead ?

Dear Sir,

After checked the ESUPPORT system and found last reply at Jan 12 2009 11:47 AM, thus please check your email or log on ESUPPORT to viewing this ticket.

Yvon

I have replied the same day and still waiting for feedback.
I thought esupport would be faster in supporting customers

Dear Sir,

This 40MB/sec base on a 5 years old PC, the performance would depend on client PC difference, this PC's hardware configuration as below for your reference, and if your environment get 11MB/s still, please provide the connection to your N7700 and a remote desktop for your PC, we would remote access to checking other possible reason:

CPU: Intel Celeron 2.4G
MB: ABIT IS-10 V1.0
RAM: Trscend DDR-400 512MB
HDD: Seagate 80G IDE
OS: WIN XP SP3
LAN: DLINK DGE-530T

G'day what is your network backend? Are you running 1GB or 100MB?

RavenRadon,

I am using gigabit network (both switch and network card)

Though under raid6 with 5 x WD WD10EADS-00L 1TB HDD, in zfs, I ONLY get about 11MB/sec with ATTO benchmark utility.

Is that normal ? how should one expect from such a setup ???

(there are reviews on http://www.storagereviews.co.uk/?p=36 that report 80-90 MB/sec in raid5)

Is it supposed for a raid6 setup to be SO much slower !?!!??

Dear Sir,

If your environment get 11MB/s still, please provide the connection to your N7700 and a remote desktop for your PC, we would remote access to checking other possible reason.