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Thread: 7700 and WD RE4-GP (WD2002FYPS)

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    7700 and WD RE4-GP (WD2002FYPS)

    I was wondering if anybody try those in a 7700.
    I nearly order them since thecus said they officially support enterprise hdd but... this one not yet on the official compatibility list from thecus.

    Any comment welcome...

    Regards

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    Mine are the WD1002FBYS, so far so good!
    Using 7 of these with XFS file system, screenshot below:

    (side note: it took approximately 6 hrs to build the RAID)


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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    thanks Abbey,

    so it seems nobody get the RE4 in a 7700, well they just coming to the market so...

    Anyway no reasons why it souldn't work well, the WD 1002 FYPS is ok so...

    I'm ready to order 7 WD2002FYPS but still thinking about the bad experience with the seagate 1.5 TB...

    So any comments, experience, from thecus also ... will be welcome


    Regards

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    I now have 5 of these RE4-GP beasts running smoothly in my N5200 Pro.. 7.8TB free space, let's see how long that's going last ;-)

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    I have 7 in an N7700.

    I am worried though. The new beta firmare asks the user to send in their config.bin file if the WD 2tb drives fall out of the array.

    Why would they say that, BY MODEL, if there wasn't a problem they have been seeing?

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    I've stayed with firmware 2.00.15 as the release notes for the 2.01 beta warned about problems with some Seagate and WD disks (not the RE4 specifically but plenty of other similar drives). My recommendation would be to downgrade to 2.00.15 or .16 - once the RAID is degraded it's a lot less fun to do. You can find the procedure for downgrading somewhere in the forums.

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    I have a mirror break with 4 of guys, 1 disk drops out of the Raid, but a was also stresstesting my N7700 with copying 200 GB, i removed the raid and try again, i hope this is not a problem Firmware 2.01.09

    UPDATE: Drive still dropping out of RAID, I'm going to test all of the 4 RE4 GP Disk maybee i find something

    UPDATE 2: Drives still dropping out of RAID, WD test tool says all drives are ok, no bad sectors!

    UPDATE 3: Dont upgrade to 2.01.10.4 beta, your drive will hang in formatting!

    UPDATE 4: Downgrade to 2.01.8 and zero fill my disks with WD Diag tool, i'm rebuilding again!

    UPDATE 5: Disk still dropping out, now i try 2.01.10.12 thecus.com/Downloads/beta
    Last edited by doubeld1979; 19-08-2009 at 10:10 PM. Reason: update

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    Quote Originally Posted by mnmr View Post
    I now have 5 of these RE4-GP beasts running smoothly in my N5200 Pro.. 7.8TB free space, let's see how long that's going last ;-)
    Still running without problems?

    I have the same setup: 5 x WD2002FYPS in RAID5 in a N5200PRO box and have had I/O errors on every single disk since I bought the device.

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    hi doubeld1979,
    how is it going with firmware 2.01.10.12 ?
    I have also a N7700 with 7 re4-gp, and now after arround 2tb data transfer, one drop out! raid degraded!!
    here we go again, bad experience again.... (the 1.5 tb from seagate i'm talking about)
    apparently i have the choice to put the drop out one on spare and apply? will that rebuilt the raid 5 with the 6 others (if one more drop out during process, all data loss!!)
    what the best to do if i don't want to lose data?
    Thanks for any answer and sharing
    If thecus support can help, i really apreciate

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    Quote Originally Posted by patrickc63 View Post
    hi doubeld1979,
    how is it going with firmware 2.01.10.12 ?
    I have also a N7700 with 7 re4-gp, and now after arround 2tb data transfer, one drop out! raid degraded!!
    here we go again, bad experience again.... (the 1.5 tb from seagate i'm talking about)
    apparently i have the choice to put the drop out one on spare and apply? will that rebuilt the raid 5 with the 6 others (if one more drop out during process, all data loss!!)
    what the best to do if i don't want to lose data?
    Thanks for any answer and sharing
    If thecus support can help, i really apreciate
    He is still rebuilding, is very slow, about 2000 minutes after the dropout, maybee its working after that!? if you dont want to lose youre data, wait for a stable Thecus, if its not dropping out for a week its stable for me!

    All 2 TB harddrives are removed off the HDD Compatibility List thecus.com/Downloads/HDD_List/N7700_N8800_HDD_list_2009-08-19.pdf

    With new firmware still dropping out, time to contact Thecus
    Last edited by doubeld1979; 21-08-2009 at 08:34 PM. Reason: update

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    I did click on apply after cross spare for the one drop out, tooks about 10 hours to rebuilt and...
    Nice surprise, everything back to normal : raid 5 ok with the 7 re4-gp ok also! all my data is still there!
    For how long....

    N7700 V2.01.09

    Disk No. Capacity (MB) Model Status Used Spare
    1 1,907,729 WDC WD2002FYPS-0 OK
    2 1,907,729 WDC WD2002FYPS-0 OK
    3 1,907,729 WDC WD2002FYPS-0 OK
    4 1,907,729 WDC WD2002FYPS-0 OK
    5 1,907,729 WDC WD2002FYPS-0 OK
    6 1,907,729 WDC WD2002FYPS-0 OK
    7 1,907,729 WDC WD2002FYPS-0 OK
    Stripe Size 64 KB
    Used Percentage 100 %
    File System XFS File System

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    Something I forgot to say and could be important...
    First a warning appear on one disk, Current Pending Sector 3 !
    So i decided to do a Bad Block Scan and i left...
    When I came back the disk was drop out the raid and raid 5 degraded
    That the way my problem started.

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    Just had a new drop out, 2.0.10.12 isn't fixing it, i have contacted Thecus about this still no reaction!

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    Re: 7700 and WD RE4-GP (WD2002FYPS)

    Me also! V2.01.09
    Well that doesn't sound good at all and let's hope thecus find a way to resolve this problem....
    They said that they will give full support for the 2TB HDD....
    We are waiting....????

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    Unhappy Re: 7700 and WD RE4-GP (WD2002FYPS)

    As mentioned before I have the following setup: 5 x WD2002FYPS in RAID5 in a N5200PRO box.
    I had a lot of problems with this box, disks were reporting I/O errors and were dropped from the RAID.

    I opened a case at Thecus and they asked me to downgrade the firmware and send them some config files. I did all that but I didn't hear from them until last weekend. I did receive the following email:

    This message concerns your ticket #PHI-xxxxxxx. We have not received any response back from you in 168 hours, and would like to know if you consider this issue to be resolved. If you have any further questions, simply respond to this e-mail.
    Apparently they were waiting for me. I asked them what they want but so far they didn't respond at all.

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    Exclamation Re: 7700 and WD RE4-GP (WD2002FYPS)

    Sorry for the separate post but I wanted to be sure that the information below is separated from my previous post.


    As mentioned before I have the following setup: 5 x WD2002FYPS in RAID5 in a N5200PRO box.
    I had a lot of problems with this box, disks were reporting I/O errors and were dropped from the RAID.


    I have removed all disks from the box and disabled TLER (see also, add the http yourself, en.wikipedia.org/wiki/TLER) on every disk.
    Reinstalled the disks, recreated the array (may not be necessary), and the box is running fine now for a couple of days.

    It's hard to tell whether this resolves the problem but before this I was not able to keep the box up and running for more than a couple of hours.

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