Originally Posted by
leobg
Thanks for chiming in! Yes - I actually PM-ed Manni asking about how is it going with his. Haven't heard from him back yet. I have my sales guy help me connect with Thecus support, they will be calling me tomorrow. If no resolution on the issue, I plan to return it and eventually replace with another similar product from the competition.
I plan to use the NAS for my data centre online recurring backups and having unreliable machine for this purpose is simply not acceptable. I really hope Thecus support will kick in and do the necessary to bring the trust in the device back!