thecus esupport system and plain text passwords

[Statick]

i just registered on the thecus esupport system and submitted a ticket

the system just replied to my email, telling me my username and password in plain text !
the same username/password combination that i use to login on a whole HEAP of other websites.

so presumably that combination will be in wordlists all over the world by tomorrow, and now i have to change passwords on all of these sites.

there are millions of forums and message boards that hash the passwords and have a reset function for people who forget their passwords - nothing is even stored as plain text. it's not hard to do.

on a board like this, there must be hundreds of IT professionals - the very last people who want to see login credentials being set out in plain text.

please thecus. this is really, really, really unacceptable. please change this.

[Karniv4]

Ditto, It really is bad form to send me my password in an email response, even if the password is my throw away one.

Andy.

[Thecus - Ivan]

Dear Statick,

Thank you for your below post.

I will definitely forward your below suggestion to the relevant department.

_____________________________

Official Thecus Support Representative

[Karniv4]

Another ticket, and the password is still plain text.

Andrew.