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Thread: How do I chase an RMA?

  1. #1
    Pedandic mo-fo IAmATeaf's Avatar
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    How do I chase an RMA?

    RMA Status for TSX Case #xxxxxx [ Go to your case ]

    Thank you for choosing Corsair products! The following is the status of your RMA Number xxxxxxx.
    RMA Issued On: 10/30/2008
    Defective Parts Received on: 11/4/2008
    * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair
    Part Number Received: N/A
    Quantity Received: N/A
    RMA Replacement Parts Ship Date: N/A
    Replacement Part Number: N/A
    Replacement Part Quantity: N/A
    Replacement Shipping Method: N/A
    Replacement Shipping Tracking Number: N/A

    Last email I had was on the 4th saying parts were received, thereafter nadda

  2. #2
    Registered User Yellowbeard's Avatar
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    Re: How do I chase an RMA?

    In some cases, the replacement procedure and shipment of the replacement parts gets ahead of the updates. I'll check on it for you and get back with you. Can you send me your RMA number in a PM?

  3. #3
    Pedandic mo-fo IAmATeaf's Avatar
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    Re: How do I chase an RMA?

    PM sent

  4. #4
    Pedandic mo-fo IAmATeaf's Avatar
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      • Storage:
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    Re: How do I chase an RMA?

    Looks like a) I was being impatient and b) the RMA system does proceed without updates as the replacement RAM has arrived this morning

  5. #5
    Registered User Yellowbeard's Avatar
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    Re: How do I chase an RMA?

    Quote Originally Posted by IAmATeaf View Post
    Looks like a) I was being impatient and b) the RMA system does proceed without updates as the replacement RAM has arrived this morning
    That was my first guess. Ideally this should not happen and sorry if it was an inconvenience for you.

  6. #6
    Pedandic mo-fo IAmATeaf's Avatar
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    • IAmATeaf's system
      • Motherboard:
      • Asus P5Q Deluxe
      • CPU:
      • Q6600@3.25
      • Memory:
      • 4 x 2GB Corsair 6400C5DHX XMS2
      • Storage:
      • 2 x 0.5TB 7200.12, 2 x 1.5TB 7200.11
      • Graphics card(s):
      • Gigabyte GTX460 OC
      • PSU:
      • Corsair HX520
      • Case:
      • Lian Li PC6089B
      • Operating System:
      • Windows 7 Pro x64
      • Monitor(s):
      • Samsung T240 24"
      • Internet:
      • 6Mb ADSL Max

    Re: How do I chase an RMA?

    Quote Originally Posted by Yellowbeard View Post
    That was my first guess. Ideally this should not happen and sorry if it was an inconvenience for you.
    Nah, no probs or inconvenience, after all it's only some RAM

    Thanks for replying before and now

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    Re: How do I chase an RMA?

    thanks to share such nice info.

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