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Thread: Corsair HS1 (USB)

  1. #1
    Senior[ish] Member Singh400's Avatar
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    Corsair HS1 (USB)

    My Corsair HS1's just broke on me. The left side (mic side) joint to the ear cup has snapped clean off.

    I purchased them via Scan.co.uk on 30th Jul 2011. Do I need to contact you guys or Scan?

  2. #2
    Senior[ish] Member Singh400's Avatar
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    Re: Corsair HS1 (USB)

    Guess no one from Corsair checks this forum anymore? Reposting to care@Scan.

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    Registered User Yellowbeard's Avatar
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    Re: Corsair HS1 (USB)

    Sorry for the delay, we try to check it every 24 hours or so.

    You can file an RMA with Corsair using the link below. I cannot say if SCAN can assist you with this or not, that is their call so you will need to contact them.

    RMA LINK

  4. Received thanks from:

    Singh400 (21-08-2012)

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    Senior[ish] Member Singh400's Avatar
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    Re: Corsair HS1 (USB)

    Quote Originally Posted by Yellowbeard View Post
    Sorry for the delay, we try to check it every 24 hours or so.

    You can file an RMA with Corsair using the link below. I cannot say if SCAN can assist you with this or not, that is their call so you will need to contact them.

    RMA LINK
    Ah, I see! No worries fella. I have raised the RMA request (4976921).

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    Senior[ish] Member Singh400's Avatar
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    Re: Corsair HS1 (USB)

    I sent out the headphones on 29-08-2012 FYI.

    Haven't heard anything back yet...

  7. #6
    Senior[ish] Member Singh400's Avatar
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    Re: Corsair HS1 (USB)

    Well the RMA dept. have got it now...

    Your item, posted on 29/08/12 with reference </removed> was delivered in NETHERLANDS on 03/09/12.

  8. #7
    Senior[ish] Member Singh400's Avatar
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    Re: Corsair HS1 (USB)

    Got email back today saying a package is being shipped back to me, and the RMA was accepted.

  9. #8
    Senior[ish] Member Singh400's Avatar
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    Re: Corsair HS1 (USB)

    Got my delivery early this morning, thanks for the replacement which was the Corsair Vengeance 1500 Dolby 7.1 USB.

    All sorted out very speedily, without any hassle whatsoever. Much appreciated!

    Thanks again!


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