920 help and support please

[86sixsix]

running the AMD branded 920 that's bundled with the FX-8150 chip... (purchased from scan computers, bolton, uk who have a bit on this forum but neither they, nor AMD can help me so i am here...)

http://www.scan.co.uk/products/amd-f...he-125w-retail

firstly - *wow*... pump at full speed, fans pulling inwards and blowing through the case at 20start-45end - no matter *what* i do... 5.5 gig, silly volts - nothing will heat my chip up!!

**superb**

now then... 2 issues i need resolving:


issue 1:

with the light set at 255 255 255 the light comes on with USB power.
with the light set at 1 1 255 the light comes on with USB power.
*with the light set at 0 0 255 - chill control must be active for the light to light*

issue 2 and a bit:

entering and resuming from s1 suspend crashes chillcontrol on resume
entering and resuming from s3 suspend crashes chillcontrol on suspend

scan have confirmed the behaviour but will not guarantee what will happen if i lose my fan settings etc etc so i am pretty concerned what may happen if the device's firmware or whatever gets corrupted...*is something burning??*

scan don't have a clue, AMD didn't even know they 'made' this product (their rep was Jonas on the UK phone number - an hour i waited at 0.10GBP a minute on the telephone to find that out)

tried my amd disc (1.2.0.3), chillcontrol 1 from you guys, chillcontrol 1.2 from you guys and no dice.

i've observed the same behaviour on over 10 systems, all with different boards, chips (intel setups too), ram, g-cards, everything.

can someone here please help to resolve these *minor* niggles - i'm sooo close to having a perfect system (you guys n girls will know how frustrated i am at these silly issues haha) and i'd love if for the first time in like 3 decades i could say 'yes, my computer works'

hoping for some good replies, 86sixsix

PS: again - *wow* - brrrrr-freezing!

[86sixsix]

can someone at antec look at the word 'care' please in a dictionary?

...because i'm not getting any.

*PLEASE HELP*

[Useless]

Have you tried contacting Antec directly, not just on this site as you might get a quicker response? Or you could try PM'ing Support@ANTEC (not sure whether this is allowed or not)

[rs4847]

Antec is not the OEM of the AMD cooler and ChillControl software Asetek are as they are for the 620/920.

[86sixsix]

Antec is not the OEM of the AMD cooler and ChillControl software Asetek are as they are for the 620/920.

http://www.asetek.com/liquid-cpu-cooling.html i asked these dudes already and got nothing :-(