Samuel Maffei
Check out the Apple Support iPod Nano Usage discussion group. There a lot of postings (including mine) about how easily iPod Nanos can be scratched in only a few scant days of use. My black Nano got scratched in an empty carpenter jeans pocket.
I love the iPod Nano, but Apple needs to address this scratching issue pronto. A lot of people are getting miffed.
Rob McClure
Just got a Nono over the weekend--seriously high "cool factor" noted while showing it around at a health care standards conference. Anyway, I've noticed that the screen area seems to have smudges/scratches that don't rub or wipe off. Any suggestions on what to use to clean up the surface?
James Smith
To reflect briefly on Samuel's remarks about the sensitivity of the Nano to scratching, I experienced much the same problem, and called the Apple online store to arrange my Nano's return.
As I did so, the store representative offered me a carrying case if I would keep the Nano. I chose to return it, knowing that the carrying case itself would probably scratch the Nano (I had already had this experience with the Nano in a non-Apple carrying case), or at least would fail to protect the Nano's scratch-sensitive screen from damage.
I love the design and function of the unit, and will certainly buy another when and if the materials in use are made more durable.
Lloyd Wood
After playing with some iPod Nanos in the London Regent Street Apple store, I can confirm that the front gets scratched easily; only a week and the cases were already showing a large number of marks and scuffs.
Some Nanos were unusable; it seems they had been 'combination locked' by people trying them out, and couldn't be unlocked - a denial of service attack. The included 'shooting parachutists' game seemed to be out of character for Apple and somewhat tasteless when compared to Solitaire; I'd rather see a version of Asteroids.
Given the screen marks, I guess I'll wait for the foldable version of the Nano -- or "iPod flip".