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Thread: Spares suppliers?

  1. #1
    Mike Fishcake
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    Spares suppliers?

    OK, I'm looking for a decent company that can supply spare components for Apple equipment. I sometimes use VIS at www.applemacparts.com , but their prices can be a little high. I'm specifically after a replacement keyboard for a 14" G4 ibook, (has to be a proper registered company, due to me buying through work. ebay is therefore not suitable unfortunately).

    Any suggestions?

    I've had a look in the useful apple links thread, but there's nothing really there.

  2. #2
    Gordy Gordy's Avatar
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    Ring apple directly they should be able to supply one.

  3. #3
    Mike Fishcake
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    Quote Originally Posted by Gordy
    Ring apple directly they should be able to supply one.
    Really? Never even thought of that to be honest. Will give it a try now.

    Cheers

  4. #4
    Mike Fishcake
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    Just to update people on this - Apple were absolute CRAP at trying to help me out. I was on the phone for half an hour talking to an applecare rep that just could not understand what I wanted to do. I wanted a written quote for a replacement keyboard - was that so hard to understand?

    After being put on hold whilst she went to find out stuff from several other people several times, she eventually gave me an applecare reference number and told me to phone a particular local company (GBM Digital), give them the number and they'd supply me the part.

    So I phoned them, and they said they don't actually supply parts, just take items in for repair, and they didn't have access to the applecare database. I have no problem with GBM, as they tried to help me out, but Applecare were worse than useless.

    I eventually ended up quoting the ibook user the VIS price, and after all that, they decided to just carry on putting up with a few knackered keys because they're upgrading in a few months anyway.

    Grrrr.

  5. #5
    Gordy Gordy's Avatar
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    Thats annoying

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