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Thread: What's going on with my RMA?

  1. 20-04-2012, 12:39 PM #1
    Tact.X
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    What's going on with my RMA?

    I started an RMA around 2 weeks ago. I sent my defective H60 last friday and yet you apparently haven't received it according to your website. I thought, why not phone up and ask if it has been received yet, I cannot call you. The phone number given beeps a few times then ends as if engaged and it is impossible to find a way to contact the RMA team via email.

    When I enter my rma number on the website it says number/password is incorrect :S but if I click the link in the email you sent me it works.

    Any help?
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  2. 21-04-2012, 11:31 PM #2
    Tact.X
    Tact.X is offline
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    • Tact.X's system
      • Motherboard:
      • XFX 790i Ultra SLi
      • CPU:
      • Intel Core 2 Extreme QX9650
      • Memory:
      • 4GB 1600mhz Corsair Dominator DDR3
      • Storage:
      • Corsair Force 3 60gb SSD
      • Graphics card(s):
      • Asus GTX560ti TOP DCU/II
      • PSU:
      • Corsair HX650W
      • Case:
      • Corsair 400R
      • Operating System:
      • Windows 7 64bit
      • Monitor(s):
      • LG 19" Flatron M237WD
      • Internet:
      • 90mb

    Re: What's going on with my RMA?

    Anyone know who I can ring about this? I'm worried as I sent it last friday and it still says not received defective parts yet :S
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  3. 24-04-2012, 02:12 PM #3
    Tact.X
    Tact.X is offline
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    • Tact.X's system
      • Motherboard:
      • XFX 790i Ultra SLi
      • CPU:
      • Intel Core 2 Extreme QX9650
      • Memory:
      • 4GB 1600mhz Corsair Dominator DDR3
      • Storage:
      • Corsair Force 3 60gb SSD
      • Graphics card(s):
      • Asus GTX560ti TOP DCU/II
      • PSU:
      • Corsair HX650W
      • Case:
      • Corsair 400R
      • Operating System:
      • Windows 7 64bit
      • Monitor(s):
      • LG 19" Flatron M237WD
      • Internet:
      • 90mb

    Re: What's going on with my RMA?

    Finally it's been updated, apparently they recieved it on the 23rd, 10 days after I sent it! -.-
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