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Thread: Corsair VOID Wireless headset

  1. #1
    HEXUS.social member Disturbedguy's Avatar
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    Corsair VOID Wireless headset

    Hi Corsair peeps,

    Just wondering if you sell replacement wireless receivers for the Corsair VOID headset?

    Managed to break mine so need a replacement
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...

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    Re: Corsair VOID Wireless headset

    Hey Disturbedguy,

    I honestly don't know 100% if we have those receivers as a spare part, but if we don't, I'm pretty sure that I can pull some strings to get you a replacement. Submit an RMA request and post your ticket # here so I can use it as a reference.

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    HEXUS.social member Disturbedguy's Avatar
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    Re: Corsair VOID Wireless headset

    Cheers dude

    At work at the moment have limited access so will do this tonight.
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...

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    HEXUS.social member Disturbedguy's Avatar
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    Re: Corsair VOID Wireless headset

    Hi Greybeard,

    My RMA number is 6708413

    Thanks in advance
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...

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    HEXUS.social member Disturbedguy's Avatar
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    Re: Corsair VOID Wireless headset

    Greybeard,

    The ticket has had a reply, I just want to check its you?
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...

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    Re: Corsair VOID Wireless headset

    Thanks man. I just looked at it and that's not me, It's one of our tech support guys.

    So I just got off the phone with one of the customer service reps. Looks like we do not have that part yet as a replacement. So what I'd suggest is, lets get that headset replaced via RMA. As for the shipping arrangement, I'll work something out for you. We'll use your current ticket # to process this RMA.

    If you have questions about it, let me know. Also, I'll be handling your ticket from this point on.

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    Re: Corsair VOID Wireless headset

    Dude thats freaking awesome!

    Just let me know what I need to do!
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...

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    Re: Corsair VOID Wireless headset

    Just print out the label that our customer service will send to you shortly (probably sent already). Once you have everything packed up, send it back to us and we'll send you a replacement headset.

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    HEXUS.social member Disturbedguy's Avatar
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    Re: Corsair VOID Wireless headset

    Greybeard ive just received further UPS labels?

    Do I use the ones I got from yourselves or the UPS ones?
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...

  12. #10
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    Re: Corsair VOID Wireless headset

    Those two are the same. That label is actually a call tag, so all you have to do is set up a schedule pick date with UPS and they will come at your place and pick up the package.... its more convenient

  13. #11
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    Re: Corsair VOID Wireless headset

    Ahh cool, ill sort packaging and arrange collection.

    Cheers!
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...

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    Re: Corsair VOID Wireless headset

    Just in case you run into any issues during the process, let me know right away

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    Re: Corsair VOID Wireless headset

    And this is why I continue to buy and recommend Corsair. Good show chaps
    Steam - ReapedYou - Feel free to add me!!

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    Re: Corsair VOID Wireless headset

    Quote Originally Posted by Jowsey View Post
    And this is why I continue to buy and recommend Corsair. Good show chaps
    Thanks I am very glad to hear that!

  17. #15
    HEXUS.social member Disturbedguy's Avatar
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    Re: Corsair VOID Wireless headset

    Quote Originally Posted by Greybeard View Post
    Thanks I am very glad to hear that!
    Just an update, been mad busy with work but hopefully packaging and sending this soon!
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...

  18. #16
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    Re: Corsair VOID Wireless headset

    No rush man, you're good. You can always send it anytime within the 90 day period

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