Corsair VOID Wireless headset

[Disturbedguy]

Hi Corsair peeps,

Just wondering if you sell replacement wireless receivers for the Corsair VOID headset?

Managed to break mine so need a replacement

[Greybeard]

Hey Disturbedguy,

I honestly don't know 100% if we have those receivers as a spare part, but if we don't, I'm pretty sure that I can pull some strings to get you a replacement. Submit an RMA request and post your ticket # here so I can use it as a reference.

[Disturbedguy]

Cheers dude

At work at the moment have limited access so will do this tonight.

[Disturbedguy]

Hi Greybeard,

My RMA number is 6708413

Thanks in advance

[Disturbedguy]

Greybeard,

The ticket has had a reply, I just want to check its you?

[Greybeard]

Thanks man. I just looked at it and that's not me, It's one of our tech support guys.

So I just got off the phone with one of the customer service reps. Looks like we do not have that part yet as a replacement. So what I'd suggest is, lets get that headset replaced via RMA. As for the shipping arrangement, I'll work something out for you. We'll use your current ticket # to process this RMA.

If you have questions about it, let me know. Also, I'll be handling your ticket from this point on.

[Disturbedguy]

Dude thats freaking awesome!

Just let me know what I need to do!

[Greybeard]

Just print out the label that our customer service will send to you shortly (probably sent already). Once you have everything packed up, send it back to us and we'll send you a replacement headset.

[Disturbedguy]

Greybeard ive just received further UPS labels?

Do I use the ones I got from yourselves or the UPS ones?

[Greybeard]

Those two are the same. That label is actually a call tag, so all you have to do is set up a schedule pick date with UPS and they will come at your place and pick up the package.... its more convenient

[Disturbedguy]

Ahh cool, ill sort packaging and arrange collection.

Cheers!

[Greybeard]

Just in case you run into any issues during the process, let me know right away

[Jowsey]

And this is why I continue to buy and recommend Corsair. Good show chaps

[Greybeard]

And this is why I continue to buy and recommend Corsair. Good show chaps

Thanks I am very glad to hear that!

[Disturbedguy]

Thanks I am very glad to hear that!

Just an update, been mad busy with work but hopefully packaging and sending this soon!

[Greybeard]

No rush man, you're good. You can always send it anytime within the 90 day period