6GB PC3-1333/DDR3-10666 - heat spreader fell off
In taking one of the DIMMs from my new kit out of its plastic case (by bending the plastic back so the dimm sprang out - as I've always done to avoid getting fingers too near the gold-contacts) - one of the heat spreaders fell off one of the DIMMs - very easily I was not putting any force on it for obvious reasons - just trying to push the plastic away.
Whats behind it doesnt seem very sticky and it keeps falling off - I've got it held on with sellotape at the present :D - Though I've not powered it on yet - still waiting for a PCI-E graphics card.
Do you have any recommendations or is it a couple of weeks downtime and an RMA (to you or supplier ?)
M.
Re: 6GB PC3-1333/DDR3-10666 - heat spreader fell off
Quote:
Originally Posted by
MDPlatts
and it keeps falling off
am i the only one that thinks of "the front fell off" reading that?
and IIRC Corsairs RMA is quite swift (well as swift as posting to another country can be...)
Re: 6GB PC3-1333/DDR3-10666 - heat spreader fell off
Quote:
Originally Posted by
MDPlatts
In taking one of the DIMMs from my new kit out of its plastic case (by bending the plastic back so the dimm sprang out - as I've always done to avoid getting fingers too near the gold-contacts) - one of the heat spreaders fell off one of the DIMMs - very easily I was not putting any force on it for obvious reasons - just trying to push the plastic away.
Whats behind it doesnt seem very sticky and it keeps falling off - I've got it held on with sellotape at the present :D - Though I've not powered it on yet - still waiting for a PCI-E graphics card.
Do you have any recommendations or is it a couple of weeks downtime and an RMA (to you or supplier ?)
M.
If you just recently got the memory, an RMA to your supplier may be a better option than shipping to the Netherlands. However, if you prefer to RMA to us, we'll happily replace it.
RMA LINK: http://www.corsair.com/helpdesk/default.aspx
Re: 6GB PC3-1333/DDR3-10666 - heat spreader fell off
Thanks - I'll leave it a bit now and see how they are and then probably order some faster memory when the prices come down a bit and the RMA these ones.
Re: 6GB PC3-1333/DDR3-10666 - heat spreader fell off
Fair enough and we are very sorry you had this issue.