Corporate policy agenda-ising

[Salazaar]

I've got to add an item to a team meeting agenda today all about how to answer the telephone and I want to make it sound as stuffy and pompus as possible. At the moment I've got 'Corporate policy on telephone answering' but that doesn't sound quite right to me. Anyone got any ideas...?

[TheAnimus]

Telephonic interation?

[Lucio]

"Coporate Guidance on Telephonic Greetings

It has come to the attention of the Management that staff are failing to adhere to previously issued guidance on answering your telephonic communications device (colloquially a "phone")......."

And continue from there

[Salazaar]

I just been reminded that if I make it too obtuse I break the communication policy on using plain english.

Doh.

[0iD]

Initial response in telecomunications, a corporate viewpoint.

[schmunk]

Introduction to corporate policy on best practice for customer service through vocal communications via the telegraphic medium, focussing on use of language; corporate greeting; enunciation and pronunciation; vocal tone; communication of positive mood through smiling and other matters.


You can extend it further by not only including the 'key points' in the title (as above), but also adding in the substance of each point. Give it a go!