My sister's upstairs neighbour has a leaking flat, apparently someone has left their bath or something running and the water is coming in all over their flat.
As its after 5 the letting agency are nowhere to be seen, so we tried to police. They say that 'they aren't trained' to deal with this stuff, but if we get a plumber and he can't gain access then they will break down the door and let the plumber pull out the plug. For all we and they know someone has collapsed up there and is in need of medical attention.
Anyone else ever face something like this?