Hello,
We're having some problems with a local gardening group and was hoping to get some feedback from you guys on it.
Basically, last October, my mother paid £80 to get the garden at the rear of the house cleared of various bushes, small trees etc. The guy who came seemed to have completed his work, clearing up all the wood/rubbish/tree crap after him. However, it turned out a large volume of branches had been dumped into her neighbour's garden, and this in turn ended up back in our garden long after he had left.
Unfortunately, she paid the £80 without being handed any kind of invoice, receipt etc. So there's no strong proof he's done the work.
She made a few attempts at resolving the situation at the time, but was unsuccessful (the guy would repeatedly make up excuses, say he would call back and not bother etc...).
As the summer is approaching, she wants to get it sorted and I decided to try and fix the situation myself. I called the number on the leaflet she was given last year, only to be answered by someone claiming to be the worker's father who stated he had not been in business long enough to have done the work my mother claims she had done. Eventually, he told me to simply speak to him (the individual who carried out the work) on his mobile phone.
I did this, and he insisted it wasn't him who carried out the work, but someone else (a friend) as the price my mother offered was too low. So I've been given a new number to call.
Based on the number of lies they've told, and the actual amount of proof available that work had taken place (basically nothing other than our and our neighbours' word), do your reckon it's worth persuing this issue? Maybe going to some sort of court over it?
I'd appreciate any thoughts on this craziness. :
Thanks,
Odai.