Hmmm I think lloyds tsb are slowly getting worse and worse.
3 weeks ago my bank card was refused at a cashpoint in blackpool. It asked me for my pin 3 times - which I duely and carefully entered ( same as my alarm and mobile pin ) my card was refused and locked.
I phoned my branch - direct accounts and requested a new pin number.
TODAY is the 3rd week of waiting, I have just rang them to see what the bloody hell is going on to be asked a few security questions and then once I answered these I got told I had to go to a local branch for a pin code request.
To top it off - I've been waiting 8 bloody weeks for a login for the shareview website so I can sell my shares to fund the installation of central heating. After recieving the confirmation email from them I've patiently waited for the forms to arrive with my web login. I've just rang them and gave them my information to be told that they cannot find me via POSTAL CODE or name or employee address and they want me to ring in with a 16 digit code now from the back of my share forms at home.
Talk about a joke - can someone please recommend a bank that is at least 1/2 useable and actally gives their customers the information they require when they NEED it and within a reasonable time.
Please help before I go to my local lloyds and spray the place with liquid cow manure