Just looking for a bit of advice (encase ive read things wrong etc) on what minimum holiday im entitled to at work, ive read on the gov website that its 5.6 weeks for part time.
Currently I work at a privately owned food outlet, its very poorly managed to say the least (incorrect pay sometimes, takes weeks to sort out and just in general they fail), I was working there in 2010 and got made redundant at the end of the year when they gave my job to their son (i dont think that was right but regardless!), started work again after they needed me to cover and have worked for 2 years now but over those 2 years ive had 4 weeks holiday each time, no one has got more than 4 weeks. My "manager" (loose term, she was given the role due to lack of the owners wanting to do anything but shes worked there for yonks over many business owners and is very down to earth!) would be able to sort this out easily I just dont want to mess her around so ideally need to know 100% that its not meant to be 4 weeks.
I have no contract with the company all I have is that i am getting a pay slip from them and am registered on their end to tax etc (i.e on the books). I have no real "contract" hours, initially i was there to fill in the saturday shift and cover any other days and for the last 3 months ive had to take on 3 days (all 6 hour shifts). They also have an odd system (atleast to me) when it comes to paying holiday, ive been told that they do it over a 12 or 18week period and give you an average of that so basically they dont give you 1 day holiday pay if you take one day holiday(would be one week, hours cut back now) youd get a average of your past working hours so for me it was more like 18 hours when i took one week off, not complaining in that specific scenario but it seems like a silly system and can screw you over if you take on more hours and then take holiday a month in or so.
Just taking it from my one day (6 hours) shift I would apparently be entitled to 5.6 worth of days which is 33.6 hours, I dont get this though as i only get 24 normally, the only exception was while i covered the previous 3 months it meant that i got more.
Am i just being stupid or are we meant to get 5.6 weeks worth? It is just so poorly run that its things like this they dont get right and its up to us employees to tell them what they are doing wrong, for example they dont even know the minimum wage... they asked us for them and even then kept paying us wrong, i could manage their books better!.
Sorry for the long post, just curious if i should be sorting this out. Any insight is appreciated
edit: Think i understand the 18 week thing now, as the gov website says your "usual working week" so i guess the fact we have no proper contract hours and overtime can come and go that this is just a system that helps cover it.