Parcel2go claims

[zabreduke]

So have they ever accepted your claim or have they said it was faulty and refused it?

They accepted it, validated the laptop was ok...then..out of the blue said the claim was invalid as per terms and conditions. However, when I challenged them that the reason they invalidated my legit claim (I jumped through all their hoops to claim, in good time), was not in terms and conditions they said there will be no further contact. A nice way to treat clients.

I am pursuing it, but if you get anywhere please let me know...I also know of several others who have mysteriously had their latpop delivered to the worng address (various delivery companies), got lost and claim invalidated at the last minute. One 'missing' laptop was suddenly found after a solicitors letter arrived threatening police involvement!

You may have a better outcome. Would be good to know how it turns out.

[gadgetgem]

Hi,

The same thing happened to me and I've come accross a couple of others. See my blog at gadgetgem.com. What is the latest with you?

Gemma

They accepted it, validated the laptop was ok...then..out of the blue said the claim was invalid as per terms and conditions. However, when I challenged them that the reason they invalidated my legit claim (I jumped through all their hoops to claim, in good time), was not in terms and conditions they said there will be no further contact. A nice way to treat clients.

I am pursuing it, but if you get anywhere please let me know...I also know of several others who have mysteriously had their latpop delivered to the worng address (various delivery companies), got lost and claim invalidated at the last minute. One 'missing' laptop was suddenly found after a solicitors letter arrived threatening police involvement!

You may have a better outcome. Would be good to know how it turns out.

[atmadden]

Well I now have tracking details and replacement is due to be delivered on Friday!!!

[creed plumbing]

I HAVE HAD NIGHTMARES WITH THIS FIRM I ASKED FOR A COLLECTION 0N 25TH JUNE ITS NOW MONDAY 8TH JULY STILL I HAVE NOT RECEIVED IT ALTHOUGH THEY SAY THAT THEY HAVE NOW PICKED IT UP! AND YOU CAN FORGET "LIVE CHAT" I TRIED 4 TIMES THEY PROMISSED TO EMAIL WITHIN A COUPLE OF HOURS NEEDLESS TO SAY NO CONTACT WHATEVER! I DO NOT INTEND TO BE MESSED AB OUT BY THEM ANY LONGER I WILL TAKE OUT COUNTY COURT PROCEEDINGS TOMORROW TO INCLUDE MY OUT OF POCKET COSTS

[mcmiller]

Why wouldnt you just go to TNT?

[peterb]

Why wouldnt you just go to TNT?

Good question - and well presented

As this is a thread necro - I am closing it