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Thread: Paypal - Charge Back Possible?

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    Formerly known as Andehh Andeh13's Avatar
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    Paypal - Charge Back Possible?

    Hi guys,

    I am about to sell a £200 item to someone on AVforums with no feedback, I will request he pays first then ills end it as I have solid feedback, but i am not used to paypal - only way he can pay.

    Is there any risk to me if he pays me via paypal? Could he charge it back once he receives the goods?

    Cheers

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    HEXUS.social member Agent's Avatar
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    Re: Paypal - Charge Back Possible?

    https://www.paypal.com/uk/webapps/mpp/chargebacks

    Paypal do what they want, with little regard for the seller. Endless horror stories if you do a search on Google.

    Do bank transfer - much safer.
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Formerly known as Andehh Andeh13's Avatar
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    Re: Paypal - Charge Back Possible?

    Ah damn, was hoping there would be a fool proof way of doing this! Hmm...

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    Re: Paypal - Charge Back Possible?

    Don't they treat gifts differently? As in if you send it as a gift, you have no buyer/seller protection?

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    Re: Paypal - Charge Back Possible?

    Quote Originally Posted by BobF64 View Post
    Don't they treat gifts differently? As in if you send it as a gift, you have no buyer/seller protection?
    That's just a Paypal / Ebay thing to give the buyer some protection (and the seller very little).

    The transaction reversal is different. It's covered in the link I gave above, but the short version is that if the buyer / bank issues a card charge-back, you're knackered.
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Senior Member j1979's Avatar
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    Re: Paypal - Charge Back Possible?

    Quote Originally Posted by Andehh View Post
    Ah damn, was hoping there would be a fool proof way of doing this! Hmm...
    There is ! it's bitcoin

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    Re: Paypal - Charge Back Possible?

    Quote Originally Posted by j1979 View Post
    There is ! it's bitcoin
    No buyer protection....
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    Re: Paypal - Charge Back Possible?

    Quote Originally Posted by peterb View Post
    No buyer protection....
    He's not looking for buyer protection at the moment

    I thought PPG offered no form of protection at all, so once the money was sent it was gone.

  11. #9
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    Re: Paypal - Charge Back Possible?

    I thought you were protected against chargebacks, if you meet Paypal's seller protection criteria? i.e. sending a physical item via tracked courier to the customer's address registered with paypal detailed in the transaction documentation.

    Seller Protection - We can help protect you

    When you get paid with PayPal, you can be protected against buyer claims and chargebacks. So if there's ever a problem with a sale, we can help make sure that you won't lose out.

    Eligibility Requirements

    •You must obtain proof of delivery that can be tracked online.
    •Seller Protection covers physical items only. Check that the item is eligible in the 'Transaction Details' in your PayPal account and in your confirmation email.
    •Eligible transactions between buyers and sellers in the UK, US and Canada qualify for Seller Protection. If you're selling on eBay, you can post to buyers in any of the 190 countries where PayPal is accepted and still be covered.
    •Only post to the buyer's address provided in the 'Transaction Details' and only accept payments in full from a single PayPal account.
    •If you deliver an item in person or post it in any other way that can't be tracked, you won't be covered.
    Last edited by Spreadie; 06-08-2013 at 02:51 PM.

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    Re: Paypal - Charge Back Possible?

    do not trust paypal, even a gift is reversible if he claims he didn't do the transaction.

    BT or nowt m8.

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

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    Re: Paypal - Charge Back Possible?

    Quote Originally Posted by Spreadie View Post
    I thought you were protected against chargebacks, if you meet Paypal's seller protection criteria? i.e. sending a physical item via tracked courier to the customer's address registered with paypal detailed in the transaction documentation.
    Paypal are being crafty with their wording. You're protected against Paypal doing a charge back and giving that money back to the other person, if you follow the strict rules they have. Make sure you read it all though: https://cms.paypal.com/uk/cgi-bin/?&...on%20Programme

    11.1 What is PayPal seller protection?

    If you are the recipient of a payment made by a customer (“Payment Recipient”), we will reimburse you an amount for Claims, Chargebacks, or Reversals made against you based on the following reasons:

    A Chargeback or Reversal was issued against you for the reason of an “Unauthorised Payment”; or
    A Chargeback or Claim was issued against you for the reason of “Item Not Received”,

    where PayPal receives from you proof that the item was posted or delivered in accordance with the requirements set forth below, subject to the further provisions of this section 11 (including, without limitation, the Eligibility Requirements at section 11.6).
    So that's a very limited scope of protection - item not received and unauthorised payment. It covers nothing else.

    People who want to scam you know this. They issue a bank charge back, and I've pointed out in the link above - at this stage, and this is a quote:
    PayPal will help you as much as possible if you wish to dispute a chargeback, but the final decision lies with the credit card company.
    Paypal has no authority over the credit card company, so the money will be removed from Paypal, and in turn, you.

    It doesn't matter how much protection Paypal wants to claim you have as either a buyer or a seller. Scammers don't bother - they just do it at the bank level where Paypal is powerless.

    Some horror stories that involve charge backs at http://www.paypalsucks.com/
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Re: Paypal - Charge Back Possible?

    Quote Originally Posted by GeorgeStorm View Post
    He's not looking for buyer protection at the moment
    No, but he is looking for buyers - and why would a buyer use bitcoin if there is no protection? You might just as well send cash or a cheque.
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    Re: Paypal - Charge Back Possible?

    Quote Originally Posted by peterb View Post
    No, but he is looking for buyers - and why would a buyer use bitcoin if there is no protection? You might just as well send cash or a cheque.
    There are a lot of people trading with bitcoins. I for one prefer them over my other options on any day. both for selling and buying.

    I have completed many trades on bitcointalk and some other forums and I will continue to do so.

    As I remember, you are alienated by the idea of bitcoin, but it doesn't mean that it's bad or useless. It might be that for you which I understand.

    I still think that it's one of the most important advancements of our time. If one has utility for it, then they don't look back at obsolete or rip off systems used by the average folks.

    EDIT: I would also add that the bitcoin protocol is very flexible. There are many systems developed on top of the blockchain which allows sophisticated buyer protection among other things (built in escrow). The silkroad already operates that way and I expect other systems to rise.

    A few notable developments are proof of bits and inputs.io, both are very forward looking and promising projects.
    Last edited by ehhhhhhh; 08-08-2013 at 08:30 PM.

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    Re: Paypal - Charge Back Possible?

    I'm not particularly 'alienated' by the idea - however it seems to be a solution looking for a problem. As a mathematical concept it is fascinating.

    However in the real world the number of trades is miniscule compared with conventional currency transactions, and while that may breed a level of trust among early adopters, it might also lead to a few unscrupulous early adopters perpetrating scams on the grounds that an unregulated currency is likely to be un-policed - although whether that is the case I can't say.

    However at present, paying by bitcoin - particularly if you are not a miner - is more complex and no more secure than paying by credit card (to a trader) or Paypal/bank transfer for a private transaction, and therefore not really a solution to the OP's original question.
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    Re: Paypal - Charge Back Possible?

    all i can say is if the buyer wants your goods and is reputable they wont mind doing a bank transfer it's the way i prefer to do things as paypal as already mentioned arn't the greatest for seller/buyer confidence. also if your a member of the av forums and have been around a while i'm sure there sholud be plenty of people to vouch for your honesty......

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    Re: Paypal - Charge Back Possible?

    Quote Originally Posted by eltel View Post
    all i can say is if the buyer wants your goods and is reputable they wont mind doing a bank transfer it's the way i prefer to do things as paypal as already mentioned arn't the greatest for seller/buyer confidence. also if your a member of the av forums and have been around a while i'm sure there sholud be plenty of people to vouch for your honesty......
    It might be the way you do things, but not everyone agrees, me included. There have been several times things have been offered for sale here that I would have bought but for that fact that the seller said bank transfer only. For several reasons that I'm not going to go into, I won't do BT, so I didn't attempt to buy.

    The seller is obviously entitled to require payment by BT, for their own good reasons, but some potential buyers are equally entitled to decine to buy if it entails payment by BT, also for their own good reasons.

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