Dodgy Intel Atom CPU's......never

[Apex]

Have a read of

https://www.theregister.co.uk/2017/0...ack_18_months/

and prepare to worry

Currently waiting on hearing back from Synology over my DS1815+ that has one of the chips that are defective belooks of things, problem i see is that they don't have a replacement for the DS1815+ so i am stuck with a device that will fail because of a manufacturing defect

[Rob_B]

Intels silence is deafening, this could be massive. Do we know how many they sold, that's a potentially huge amount of money.

[peterb]

Intels silence is deafening, this could be massive. Do we know how many they sold, that's a potentially huge amount of money.

I think they have set aside a considerable amount for claims - apart from the financial damage, there is the repetitional damage as well - the long term impact, even if it is only one product that is affected.

[smargh]

I've been reading the INTC earnings call transcript. For the C2000 issues there's nothing obviously there beyond what's in The Register article, but there is this interesting tidbit:

If you take a look at 3D Xpoint, as we said we've qualified. We've started to ship DIMM sample to the big cloud service guys. Those are targeted for 2018 revenue shipment.

On an SSD basis, we will start shipping for revenue this quarter. And, if you take a look at the full year, I think the estimate is, it's around 10% of our total revenue is 3D Xpoint.

And that will be -- it could take off and it could be a little more than that. It could take a little while to qualify some things if it's a little off. But you should think it is around 10% of the revenue. And really, ramping much more into 2018.

What we are proud of, is you get past that first hurdle of getting the first one to production ready, and starting to ship samples to the cloud guys, and actually getting ready to start shipping SSDs for revenue to the client devices and all that. We are pretty excited about just getting to that point right now with 3D Xpoint.

Also, look at this as an opportunity: you can keep an eye out for failed systems appearing on eBay and then try to RMA them. Could be some good bargains around in the near future.

[kompukare]

I think they have set aside a considerable amount for claims - apart from the financial damage, there is the repetitional damage as well - the long term impact, even if it is only one product that is affected.

But from reading the Register story, it seems Intel have a solution for their reputation: their clients seem to all be under some corporate NDA.
Nice new corporate lawyer's tactic which only a company so dominant could pull off: sell stuff to OEM clients and if something goes wrong (barely) support your clients, but also tell your OEM clients that they cannot tell their clients what went wrong. That is, someone who bought a Synology NAS which went bad due a faulty Intel chip is likely to solely blame Synology rather than Intel's QA or validation.

[peterb]

Some Cisco products are affected and have come clean on the reason why their products are failing although they haven't directly pointed a finger at Intel. http://www.cisco.com/c/en/us/support...ck-signal.html

As for other OEM suppliers, (Like Synology) then if the product fails, your remedy is with them (via your supplier) claiming an inherent design flaw, and for them to take it up with Intel. But it is hassle and some suppliers may try to play the out of warranty card.

[Apex]

Synology have come back to me, until it fails they won't do anything to replace my DS1815+.

[kompukare]

Well, my post was mainly a rant at these kind of NDA type things. Or settlements which require customer to sign they won't talk about it.
In effect: "we know we messed up, we'll fix it for you but only if you sign that we didn't mess up and promise not to talk about it".

[Apex]

anandtech have just picked up on this...

http://www.anandtech.com/show/11110/...law-discovered