Pixmania?

[steve threlfall]

I am thinking of placing an order with Pixmania

http://www.pixmania.co.uk/uk/uk/home.html

Has anyone used them before? are they reliable, good customer service etc?

[Stoo]

Be careful, they're known for selling grey imports, but I think the sales generally go well?

[shiato storm]

grey imports and french (yes, its a french run company)...says it all really. if there's a problem expect a hard time getting it solved.

for example, take this description of one camera on their site:

The intuitive hand hold, sober design, top quality and comprehensive connectivity mean that the D2x is the camera for all serious photographer

um...'sober design'...you mean there's drunk ones out there? ffs! if you're going to sell expensive gear to a different country at least get the freaking english language brochure and copy it, at least the description will be accurate unlike your warped business practices!

[Alex]

Read this

If things go wrong then customer sevice is as bad as non-existant - they didnt reply to any of 3 emails or answer any phone calls. I'd say avoid them unless theres a really good reason to buy from them.

[shiato storm]

I'll say again...bloody frogs.

[colincliff]

I've used them a couple times and have had no problems... but i didnt have to use the customer service so i can't comment on that.
The 2 times I've used them they have been the cheapest.

[steve threlfall]

Thnaks for the info guys. I was going to buy a car cd player from them and maybe a gps but as they seem to be cowboys (judging by Alex thread) i'l go elsewhere

[shiato storm]

good man.

[luap.h]

well, as you know, that's where I got my car cdplayer from
no idea about after sales though

[cwl999]

Beware!!!

Expect foreign power plugs and manuals

[Mullet]

steer clear bud....crap c service!

[Oakleyb]

yup, foreign plugs, dreadful returns policy, and check that small print...
11. Legislation


This contract shall come under French law. We cannot be held liable for any kind of damages, material, immaterial or corporal, that arise as a result of the malfunctioning or misuse of commercial products. The same shall apply where any alterations are made to products by their manufacturers. Our liability shall, in any case, be limited to the setting up of the order and we may not be held liable in the event of simple errors or omissions which may occur in spite of all the precautions taken in presenting the products. In the event of a dispute, our customer services division is at your disposal with the aim of reaching the fairest, amicable settlement. Failing this, the Paris Commercial Court shall be the only court with jurisdiction to rule on such disputes, regardless of the place of delivery or accepted method of payment.

Any returns go to france, and have to be in perfect condition or no exchanges, no refunds.

AVOID!!!

[steve threlfall]

well, as you know, that's where I got my car cdplayer from
no idea about after sales though

Yep

and im greateful for the advice but after what has been said about these dodgy snail eaters in this thread im going to pay an extra and buy it from a different place i think