Hey all, this thread isn't what you think.
Basically what's happened is, my dad got me a 19inch widescreen LCD (Acer AL1916W) for christmas. I plugged it in, and noticed a single bright red pixel just off the centre of the screen (and it's SO annoying). I have so far tried EVERY method I can find to remove it (pixel massage, those java applications, tapping it) and NOTHING will work.
Dad contacted Acer about it and they refused to do anything about it. They said it needs to have at least 4 stuck/dead pixels to be covered by warranty.
Now I think this is simply not good enough on the part of Acer, because they have supplied me with a defective product and their warranty policy does not cover it.
It was bought from Techbuy (do a google search for them I can't post URLs yet) in the first place, so my question is, is there ANYTHING I can do to recuperate the lost costs? I want either a refund or a replacement, is there ANY at all way around Acer's draconian warranty policy, because essentially it is a defective product?


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