EVGA NVidia Ge-Force GTX 760 major issues (Possible faulty GFX

[Krudo]

HI all,

Just to make things a little clearer... old card is EVGA 660 2GB. New card is 760 4GB. apologise for any inconvenience. my fault I should have been more clear on the old card.

The Description
I purchased an upgrade from my previous GFX card last week and it was delivered on Wednesday. Because I was busy I placed the box in a dry and cool place mainly because it's so fricking hot at the moment. Yesterday I installed the card for the first time and then immediately I noticed there were problems, my system froze and I had to restart my rig. I restarted and looked at the event logs to see what could have caused my rig to freeze but I couldn't find anything related to the timeline when it stopped responding. Then it happened 4 time within a spate of 45 minutes. Again I couldn't find anything within Event logs that could have caused the system to freeze apart from the Event id 41 which is a standard message when your system is closed down without going through the correct process of shutting down.

I also had two occasions where the monitor screen went blank and the fan on the GFX card was on full blast like it was over heating. Which is wasn't because I was monitoring the temperature and it was only at 37C which is basically idle temperature. Because the NVidia 700 series is new the only drivers available are 320.49 which at first I thought was the cause of the problem...I put my other GFX card which I purchased in December 2012 and everything is working fine, Temperature on the GPU was hovering between 38C and 40C because it's very hot at the moment.

The Issue
I ran some tests on my other GFX card and it was fine, not once did I encounter a problem. I am using the same drivers 320.49 as with the 700 series and the system has been on solid for over 2 hours and not once did it freeze or crash. In fact this card has been awesome from day one out of the box and it was working fine and never once encountered any problems. As soon as I installed the new card it basically started playing up within the first 45 minutes of use. I have read on the net there are a few users complaining about the 32.49 drivers being very buggy and causing the GFX card to freeze.

What worries me the most is a statement from NVidia saying that doggy drivers could cause problems with your GPU or even cause serious damage. A brave statement from the #1 GPU organisation saying that their own drivers could potentially ruin your GFX card, especially when you have just put out £238.00 for a new GFX card.

The fact of the matter is this is my second EVGA NVidia Geforce GTX GFX card in 7 months, not because it was faulty, I just wanted to upgrade to the 700 series, but now I am wondering if I have made a grave mistake because in less that 7 days this card has produced a problem. Is there a problem with the 700 series? Or is the problem both GPU and the 320.49 drivers? Combined together would be lethal to say the least. The fact of the matter is that, my other cards with the same drivers works absolutely fine without any freezing or crashing. The new card is freezing and crashing my rig.

Although, I will stress, this is my first 4GB GFX card. I would guess my PSU is more than powerful enough to handle a 4GB GFX card. It's 1200W 1.2KW of power, The entire system is air cooled with high performance Corsair fans throughout the rig which keeps my system nice an cool.

I hate intermittent problems because it's sods law that I could RMA this back to EVGA and they'd test it and find no problem which makes me look a right ****.

[NecronomicoN]

This doesn't sound like a driver issue. It sounds like either a hardware fault, or corrupt firmware. EVGA are fairly good with RMAs, so if there isn't a firmware solution, send it back.

Which EVGA model is it? Reference PCB or EVGA-built?

/edit Just to clarify; both of your GPUs are EVGA 760s? And they both use the 320.49, and only the new one has issues?

[Krudo]

sorry no... I apologise, the other one is a 660 and the new one is a 760 which is corrupt. EVGA do some awesome GFX cards and the 660 is a brilliant card. Originally my intial thought was firmware or corrupt BIOS. I've already sent ticket to EVGA and being the weekend. I probably won't get a reply until Tuesday... I need. to speak to Scan as well tomorrow. I'm waiting for Arctic Cooling to bring out a liquid cooler for the NVidia 760.

I'm a firm believer in making sure that I am static free. because one tiny spark and it's goodbuye card hello bin. just my ruddy luck to have the one that's ******. of all the cards to pick off the shelf, it had to be mine that was ******. Sods law happens to me all the time. going off the topic slightly. my first dishwaher lasted me 7 months the engineer said. I've never seen anthing like it. It's totally had it. I had to have the one with a 7 month life span.

I'll shut up now. :-(

[NecronomicoN]

There are issues with the 320.49s which result in random BSOD, but it's only affecting some users.

With your extra symptoms, and since your 660 seems to be problem free, I just don't think it's related to drivers.

[ekamdeep]

sell me the card .

[kalniel]

I would generally avoid using canine products/drivers in conjunction with a graphics card

Intermittent problems are a pain, it's worth trying to find a combination of free benchmarks that you can reliably reproduce the problem in so that you can include additional instructions with the RMA - sometimes worth finding out what SCAN will use in advance and testing them, perhaps with a note/photos if possible.

[Krudo]

Being RMA back to SCAN today... I have Sandra 2013 and I ran a diagnotic test on the hardware. I also ran a normal benchmark test as well. it didn't get pas the first section. I think the card is corrupt either the BIOS or the GPU is. The problem, well... I wouldn't say problem. the main thing I hate about intermittent faults is getting the card to behave in the same manner to produce a fault. it's sods law that it could be testest and it won't happen. Although, this has only happened to me once in 18 years of building my own rigs. I've been a customer of scan since 2002 and I value their customer suport and technical.

[ksenchy]

Did you try uninstalling the drivers from your old 660, this may cause problems (and by that I mean all the nvida crap and it's settings with it - tick the box complete uninstall along with your profiles)?
I'm actually thinking of buying a card just like yours, but I'm cautions enough to search and read about it on forums like this.

[Nipun]

i believe your warranty is still alive. so i think the better option is fast as you can claim the warrant. so you can make sure its not a hardware problem. usually i love the X60 series .