R9 270X - Driver Issue (Vista 64)

[Lucio]

I've just purchased a new graphics card, to replace one which was going faulty but I'm having issues with the drivers on Vista64.

The card itself will only auto-detect as a standard VGA card, and if I manually install the drivers, my only choices in the file are R9 200 series, R9 250 series, R9 260 series, or R9 290/290X

The card works, but it's disconcerting that the drivers aren't identifying it correctly, and it also means I can't auto-update my driver.


The Auto-Detect tool on AMD's website doesn't detect the card, so I'm assuming it's an issue with Vista not being supported correctly


Any suggestions on a better solution? I'd try extracting the Win7 drivers, but the install package is "smart" and prevents you from opening it on Vista

[kalniel]

So you're using these drivers right:
http://support.amd.com/en-us/downloa...Vista%20-%2064
?

What happens exactly when you run the driver installation exe?

[Lucio]

If I run the installer, it doesn't detect that an ATI card is present, and doesn't present me the option to install device drivers.

If I force through the driver install manually, the installer will allow me to install the HDMI driver

[kalniel]

It might be an issue with the card, or some remains from previous card drivers getting in the way.

Have you double checked that you've plugged in the extra PCI-E power cable? Is everything set OK in the BIOS (so it enables the PCI-E card over any onboard card etc.)?

[Lucio]

I can't eliminate a fault on the card, or the PSU, as this is the highest wattage card I've installed in my machine. However, I am able to force the install of the generic device driver, so presuambly it's fine.

I'm drawing the conclusion that Vista 64 doesn't actually support the R9 270X.

[Lucio]

Just for further info, it does appear that R9 200 series is the correct entry at present, installed the card onto new machine running Windows 8, and I get the same driver entry.