A message to those responsible to QC for Nvidia drivers

[badass]

Edit:

The problem has been fixed.
Spec:
EVGA Geforce 950 on a Z77 Motherboard with a lucid chip.
Primary Display connected for Geforce 950
Secondary Display connected to DVI out on motherboard.
OS: Windows 10 ver 1511 64 bit
No Lucidlogix software installed.
Symptoms:
Any Nvidia driver beyond 359.06 would not install stating no compatible Graphics adaptor found.
However 359.06 did work.

I cannot isolate specifically what fixed it but I did the following in the end:

Disabled my 3rd party A/V AND Windows defender - it seems that Windows defender started when I disabled my 3rd party A/V
Ran the AMD/ATI cleanup utility. (I replaced a Radeon 6800 Around October last year with my Geforce 950)
Plugged the second monitor into the DVI port of the NVidia card.


I include my original rant below for completeness. Needless to say my initial diagnosis was wrong and I may have been a little annoyed at the time

--------------------------------------------------------------------------------------------
You all deserve to be sacked.

Seriously, how can you keep forgetting to include hardware ID's seemingly incredibly regularly. Is it really that hard when you release new drivers to make sure the .inf files include all of the hardware ID's from last months!

I now have to waste an evening messing around to fix your screw ups. Useless, incompetent bunch of monkeys.

It's not just me with my forgotten about Geforce 950. It's constant and with lots of different cards.

https://www.google.co.uk/webhp?sourc...ics%20hardware

I would be less bothered if I wasn;t forced to abandon my working setup because a game refused to run unless I updated my graphics driver

[ManuelG_NVIDIA]

I will need more information to look into this. Can you provide me with the device ID from your graphics card by going into the NVIDIA Control Panel -> System Information and then scroll down until you see the words "Device ID:". Reply to this post with the text that follows. Also let me know if this is a laptop or desktop PC? If laptop, I will also need the make and model. Thank you.

Regards,
Manuel
NVIDIA Customer Care

[badass]

I will need more information to look into this. Can you provide me with the device ID from your graphics card by going into the NVIDIA Control Panel -> System Information and then scroll down until you see the words "Device ID:". Reply to this post with the text that follows. Also let me know if this is a laptop or desktop PC? If laptop, I will also need the make and model. Thank you.

Regards,
Manuel
NVIDIA Customer Care

I'm genuinely shocked and impressed to see a response here!

The Device ID is: 10DE 1402 29513842
The Hardware ID is PCI\VEN_10DE&DEV_1402&SUBSYS_29513842&REV_A1

The card is a Geforce GTX 950 in a desktop PC.

The working driver version was 359.06
Neither the latest Game ready nor the latest WHQL drivers worked.

Thank you for your time.

[ManuelG_NVIDIA]

Duplicate

[ManuelG_NVIDIA]

Thank you. Let me look into this. If you purchased this card as an add-in card, can you tell me the maker? If it came as part of your computer purchase, please let me know what the maker of your PC is.

[badass]

Thank you. Let me look into this. If you purchased this card as an add-in card, can you tell me the maker? If it came as part of your computer purchase, please let me know what the maker of your PC is.

On the invoice from Scan, it shows as 2GB EVGA GTX950SC

I believe it is this card https://www.scan.co.uk/products/2gb-...es-768-3x-dp-h

[ManuelG_NVIDIA]

Thank you

[ManuelG_NVIDIA]

Checked and it seems to install on the EVGA card

[ManuelG_NVIDIA]

Before a bug is filed, can you confirm the driver below is the exact driver version you tested with? I assume you are running Windows 10 x64:

http://www.nvidia.com/download/drive...x/105037/en-us

[badass]

Before a bug is filed, can you confirm the driver below is the exact driver version you tested with? I assume you are running Windows 10 x64:

http://www.nvidia.com/download/drive...x/105037/en-us

Correct. That is the exact driver and I am using Windows 10 x64 build 10586.318

[badass]

Any Update?

[badass]

The last update was 3 weeks ago. Kudos for the initial quick response but it seems the interest has waned. Is there any chance this will be fixed in an upcoming driver or do I need to contact the retailer and get this replaced with a card that I can actually install updated drivers on?

[ManuelG_NVIDIA]

EVGA tried our drivers with their EVGA GeForce GTX 950 cards including the same model you have and did not have any issues. I am not sure if there is some kind of VBIOS problem with your card. Was the card purchased as a new or used/open box card? You may want to check with EVGA and see if there is a VBIOS problem with your card.

[badass]

The card was purchased new from Scan. There are no VBIOS downloads for my card on the EVGA website.

I have attempted the install of the 372.70 drivers and had the same error. I have enabled verbose logging on the install and have the logfiles. As per http://nvidia.custhelp.com/app/answe...llation-failed

Files are:

C:\Windows\INF\setupapi.dev.log (I deleted it before attempting the install)
contents of C:\NVIDIA\Nvidiasetup.log (The path I specified)

Some lines I found that may be of interest:

! flq: MoveFile: 'C:\WINDOWS\system32\DRIVERS\SETCAF1.tmp' to 'C:\WINDOWS\system32\DRIVERS\nvlddmkm.sys' FAILED!
! flq: Error 5: Access is denied.
flq: Shuffle-MoveFile: 'C:\WINDOWS\system32\DRIVERS\SETCAF1.tmp' to 'C:\WINDOWS\system32\DRIVERS\nvlddmkm.sys'
-----------------------------------------
! flq: MoveFile: 'C:\WINDOWS\system32\SETD16F.tmp' to 'C:\WINDOWS\system32\nvwgf2umx.dll' FAILED!
! flq: Error 5: Access is denied.
flq: Shuffle-MoveFile: 'C:\WINDOWS\system32\SETD16F.tmp' to 'C:\WINDOWS\system32\nvwgf2umx.dll'
--------------------------------------------

[badass]

I have fixed the problem but unfortunately didn't track my troubleshooting.

The fix was either:

Running the AMD/ATI uninstaller.
Disabling both my 3rd Party Antivirus AND Windows defender.
Unplugging my second screen from my motherboard (Intel HD4000) and into my Graphics card.

What I don't understand is why 559.06 consistently works and later drivers don't. Then again, I don't care either as it's working now.