Ok first of all something a little easier,
After booting up, when i get to the desktop on my mums PC a AOL programefiles folder keeps deciding to appear when i get to the desktop, to a huge problem but its really annoying. i tried MSCONFIG but im not sure its there. its hard to tell whats what
And the other problem is that AOL wont actually open as a programme. (this was before the folder, that appeared after a AOL reinstall) I click the shortcut and nothing happens, i have tried start tabs and none work.
I have uninstalled it and then reinstalled twice on 2 different AOL CD's. I know its a bad programe but my parents are familiar with it and its what they use to acces emails on thier computer. Problem is uninstalling it fully is a difficult thing as there are ties everywhere, but i used add/remove and then deleted any other remaining files i could find on HDD. but it still doesnt work on reinstall.