AVG Kernel Error

[dankellys]

Hi,

Yesterday i tried to install BitDefender. At the time i still had AVG free installed on my PC, and bitdefender said it would remove it for me, so i agreed. It appeared to remove ok, then the install of bitdefender started. The bitdefender install failed, and when i rebooted my PC i got a Kernel Error from AVG. I went to my programs list and tried to uninstall it and it says that there is no install there, so i went to Start -> Programs -> AVG and tried to use AVG's uninstall, the uninstall failed.

Starting to get quite annoyed...

Does anyone know of a manual way of removing AVG Free?

(Im using Vista Home Premium)

Cheers

Dan

[s_kinton]

Sounds like you've got a rogue registry entry somewhere, relating to AVG. Have a serach through the registry is you feel comfortable.

[dankellys]

Ive had a brief look thru myself and scanned it with Uniblue Registry Booster, it found 15 faults, one of which was an AVG file, but i am still getting the error, even after deleting the bad registry files.

I have stopped it from running on startup, so its not annoying me every time i boot up, but the fact that it is sitting on my PC is annoying enough.

[godsdog]

AVG Free Forum :: Installation Issues :: How do I COMPLETELY remove AVG? - post #2

...or do a full over the top install. Dirty and messy, but unless you want to spend hours fannying around, you may have little option.

[dankellys]

AVG Free Forum :: Installation Issues :: How do I COMPLETELY remove AVG? - post #2

Already tried that, when i run the Install, is asks me if i want to Remove or Repair current install, which ever i try fails...

...or do a full over the top install. Dirty and messy, but unless you want to spend hours fannying around, you may have little option.

Already tried to do a full install over the top, that fails too. Looks like manual remove is going to be the only way

[godsdog]

Did you try the first suggestion (post #2) ?

[dankellys]

Yep, sorry edited my post

[godsdog]

Try CCleaner's unistall option.

Open it up and hit the Tools button.

In fact use it to clean up if that fails.

[dankellys]

Try CCleaner's unistall option.

Open it up and hit the Tools button.

In fact use it to clean up if that fails.

Lol i tried that too, read about it on the net last night, the uninstall did'nt work because all it did was open up AVG's uninstaller, which keeps failing.

I did do a clean up, but that didnt really fix anything, just got rid of some temp files.

What ever i try just seems to run AVG's uninstaller program, which just keeps failing.

I think the only way to do it is to manually go thru and delete every file/reg entry related to AVG. Does anyone have a list of all the AVG files and registry entires?

[godsdog]

Well rather than guessing where everything is in Vista. Contact Grisoft either via the forum or email and see what instructions they give out.

[dankellys]

OK cheers for the help mate

[godsdog]

Actually dankellys, if you post back with any instructions you get from Grisoft that will help anyone else out in a future situation, and much love will be returned your way

[dankellys]

Im struggling to contact them at the min, as the only way to register for their forum is thru the Information menu in the AVG free software! (which i obviously cant get into...)

Just in the process of looking for a contact email address...

[godsdog]

Have you have tried all the above from safe mode?

[dankellys]

Thats a good point, i haven't. I'll give it a go when i get home from work

Cheers