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Thread: Sorry - OcUK p+p RMA refund?

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    Sorry - OcUK p+p RMA refund?

    Sorry for posting this on here but need to know asap, no one answering email or phone for a couple of hours, and well I dont have a forum account.

    I bought a case from them, yadda yadda and needs be RMA'd. It will cost me £11.00 send back due to size and weight.

    Whats the deal with trying and getting this money back as it no small amount for a £50 case?

    Also Im more than entitled to a refund aren't I seeing as the product was faulty instead of a exchange? Seeing as the item is clearly fault and they have no comebacks, now I have a SFF a case is not needed!

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    Hexus.Jet TeePee's Avatar
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    Yes you are entitled to a refund, including your P&P cost.

    My personal opinion: No you have no chance of getting the P&P back, and you'll have a job getting anything.

    Whatever the result, good or bad, make sure you add comments to users.hexus.net.

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    Senior Member Richdog's Avatar
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    OCUK... *shudder* I wish a few watchdog companies od PC Mags would pose as customers who want refunds/returns etc and see what the standarsd of service is really like.
    ASUS ROG G751 w. 980M

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    Quote Originally Posted by Richdog
    OCUK... *shudder*
    Indeed. If only people would read Hexus and Romulus2 first... Oh well, once bitten, twice shy.

    Nomadd
    Support the OcUK Forum Free Speech Initiative: If you intend to register with the intention of posting defamatory remarks about OcUK, then please click here to return to the index. If you continue to register, and post any complaints or criticisms of OcUK, then your account will be immediately removed.

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    *Implodes with rage*

  6. #6
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    You will never get a refund postage from OcUK. In fact most companies wont refund postage either - but least some companies accept parcel service/recorded rather than just RMSD depending on the weight/value.

    I wouldnt cross your fingers.

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