Yellow/blue dots everywhere

[Scottyyy]

Posting this on behalf of a friend who will be watching the thread:

"Hi,

My girlfriends computer randomly started displaying lots of yellow/blue dots all over the screen yesterday. The computer was idle while she made food and when she returned, the problem was there. I asked her for some GPU-Z screenshots and got these:

http://gpuz.techpowerup.com/13/12/02/3nt.png
http://gpuz.techpowerup.com/13/12/02/2cy.png

From what i know, everything looks fine except for the yellow dots of course. Other than this i had her try various standard things. The problem isnt there when booting into safe-mode, so i told her to update her drivers to the latest version but the problem persists even after uninstalling, running driver sweeper and then installing the newest drivers. It gets much worse if she tries to run a game, with display driver crashes and such. She even described how the screen got split into two even triangles with different colors, at some point. She lives 4 hours away and i dont have the option to travel there at the moment so i have to go off her descriptions.

Thanks for reading."

[virtuo]

Sounds like a GPU overheating (build up of dust) or (more likely) malfunctioning issue, first thing I'd do is clean the GPU.

Is the system/graphics card new? Are the yellow dots the ones we can see in the first GPU Z screenshot?

[Mugunge]

Is the system/graphics card new? Are the yellow dots the ones we can see in the first GPU Z screenshot?

No its a few years old. The yellow dots are the ones you see in the screenshot, yes.

(Im the guy Scottyyy posted for. Cant post links/images unless you have 5 posts, sadly.)

[Scottyyy]

(Still posting for friend, he tried posting with his own account but those posts also need to be approved so that takes too long)

Sounds like a GPU overheating (build up of dust) or (more likely) malfunctioning issue, first thing I'd do is clean the GPU.

Is the system/graphics card new? Are the yellow dots the ones we can see in the first GPU Z screenshot?

Card is a few years old, probably 3+. The yellow dots are the ones in the screenshot, yes.

The temps from the GPU-Z screenshot look fine so i dont see how it could be an overheating problem.

[jimborae]

Sounds like the GPU is goosed, try cleaning it and reseating it but when this happened to me years ago the gpu was shot. Hardware fault

[acluacs]

Try cleaning and hoovering out the inside of the case - I've had 6 more months out of a dying card by getting the cooling to work properly again, before it started dying again. Temperature numbers looked normal like this case, but it was definitely fixed. Start budgeting for a new graphics card though.

[peterb]

(Still posting for friend, he tried posting with his own account but those posts also need to be approved so that takes too long)

Sorted

[kompukare]

I would say it's hardware fault. The temp looks ok, so I would lean towards the graphic card's RAM. What I would try is using MSI Afterburner to underclock the RAM but whether that will help is an other matter.

The shader count makes this a 6870 and from the 2nd GPU-Z shot it looks like it's at max clock (900/1050) even with 0% GPU load. Isn't Barts meant to change to a different frequency between 2d and 3d mode. Idle 2D should be 100/150 at 1.0xV. This is also showing 1.2V.

[OilSheikh]

Your Gfx card is screwed.Please try to find the invoice for the MSI card and have it replaced/repaired by MSI. MSI cards these days come with a 3 year warranty.



If it's out of warranty, do this :

- Separate the cooler from the GPU chip. Wipe away current thermal paste on GPU chip with Plenty. Apply new coat of thermal paste, rescrew cooler and check.

If issue remains,
-Get a PCI Graphics card.
- Open the PC, look at the card and tell us exactly what model card it is.
-Download the MSI HD6870 BIOS ( if applicable )
e.g. http://www.techpowerup.com/vgabios/8...24-101004.html
-Plug in your PCI Graphics card and plug your monitor to it.
- Flash your HD6850's BIOS
Follow this for instructions :
http://www.bjorn3d.com/2010/05/flash...ards-gpu-bios/

Let us know how you get on.