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Thread: SONY DRU720a problem

  1. #1
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    Apr 2005
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    SONY DRU720a problem

    i just encounter a problem last night with my sony dru720a

    i cant burn to the melody dvd+r. previous session work ok...then cant burn this time, 4-5 dvd wasted. using nero like others, the problem msg is "communication failure" which i never heard or met before.

    between the previous session until now i did make a few system change...the most relevent being updating the nforce2 which include the ide controller. however this shouldnt be a problem,but i rollback it and try.still cant. delete it and use windows xp default.still cant. DMA on off also same cant

    then there is 2 thing i think and do

    1. i m thinking maybe the ide cable is dead/faulty?highly doubt so but will change it to the new cable comes with the writer.

    2. i turn on the pc too long?the writer overheat? doubt so too because although pc on quite long and did alot thing like speeddisk(1-2 hours?) online,doom3 etc but did not use the writer at all until i first use it to copy a dvd to my hdd and then try burn it to new dvd+r

    3. i had update my detonator 71.84 that day but i thing it has nothing to do

    any1 knows what "communication failure" means?

    PS: i m using barton2500, epox mb, win xp sp1, and the secondary ide only has the writer as master. burning speed is 4x which is the speed of the dvd+r.

    THE LOG: (with DMA on)


    Windows XP 5.1
    WinAspi: File 'Wnaspi32.dll': Ver=4.57 (1008), size=48128 bytes, created 12/22/1997 4:23:24 PM
    ahead WinASPI: File 'C:\Ahead\Nero\Wnaspi32.dll': Ver=, size=164112 bytes, created 10/26/2004 5:35:34 PM
    Nero version: (Nero Express)
    Recorder: <SONY DVD RW DRU-720A> Version: JY02 - HA 1 TA 0 -
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 2 TA 0 -
    Adapter driver: <d346prt> HA 2

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : Maxtor 6Y080P0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : SONY DVD RW DRU-720A atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Generic DVD-ROM 1.0 d346prt Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    SONY DVD RW DRU-720A F: CDRom3
    Generic DVD-ROM I: CDRom1

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048052kB)
    Free physical memory: 618MB (633168kB)
    Memory in use : 39 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    ISO compilation
    3:43:51 AM #1 Text 0 File Isodoc.cpp, Line 6168
    Iso document burn settings
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    3:43:51 AM #2 Text 0 File Reader.cpp, Line 127
    Reader running

    3:43:51 AM #3 Text 0 File Writer.cpp, Line 122
    Writer SONY DVD RW DRU-720A running

    3:43:51 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    3:43:51 AM #5 Text 0 File Burncd.cpp, Line 3117
    Turn on Disc-at-once, using DVD media

    3:43:52 AM #6 Text 0 File DlgWaitCD.cpp, Line 256
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1898559 (421:54.09, 3708MB)

    3:43:52 AM #7 Text 0 File DlgWaitCD.cpp, Line 268
    Write in overburning mode: NO (enabled: CD)

    3:43:52 AM #8 Text 0 File DlgWaitCD.cpp, Line 2309
    Recorder: SONY DVD RW DRU-720A, Media type: DVD+R
    Disc Manufacturer ID: OPTODISC, Media Type ID: OR4, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 1

    3:43:52 AM #9 Text 0 File DlgWaitCD.cpp, Line 430
    >>> Protocol of DlgWaitCD activities: <<<

    3:43:52 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 844
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1898560 (1898560) = #1898560/421:54.10
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1898560 blocks [SONY DVD RW DRU-720A]

    3:43:52 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1047
    Prepare recorder [SONY DVD RW DRU-720A] for write in CUE-sheet-DAO
    DAO infos:
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3888250880, ISRC ""
    DAO layout:
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    1898560 | lead-out | 1 | 0x00 | 0x41

    3:43:52 AM #12 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    3:43:55 AM #13 Text 0 File Burncd.cpp, Line 4004
    Cache writing successful.

    3:43:55 AM #14 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    3:43:55 AM #15 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 4x (5,540 KB/s)

    3:43:55 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2568
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    3:43:55 AM #17 Text 0 File Cdrdrv.cpp, Line 8310
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 1 h
    Disc Manufacturer ID: OPTODISC
    Media type ID: OR4
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 01 4F 50 54 4F 44 - 49 53 43 4F 52 34 00 38 ...OPTODISCOR4.8
    23 54 37 18 02 68 72 02 - B0 67 15 15 0B 0A 08 08
    01 1B 1D 0B 0B 11 12 01 - 00 00 00 00 00 00 00 00 ................

    3:43:55 AM #18 CDR -1207 File DVDR.cpp, Line 4780
    Book Type automatically set to: Current recorder setting

    3:43:55 AM #19 Text 0 File DVDPlusRW.cpp, Line 606
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    3:46:35 AM #20 SCSI -1024 File Cdrdrv.cpp, Line 1431
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x05BF0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x08
    Sense Qual: 0x03
    CDB Data: 0x2A 0x00 0x00 0x04 0xCC 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x08 0x03

    3:46:35 AM #21 CDR -1024 File Writer.cpp, Line 311
    Communication failure

    3:46:35 AM #22 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    3:46:35 AM #23 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    3:46:38 AM #24 Phase 127 File dlgbrnst.cpp, Line 1832
    Generating DVD high compatibility borders

    3:46:53 AM #25 Phase 129 File dlgbrnst.cpp, Line 1832
    Generating DVD borders completed successfully

    3:46:53 AM #26 Text 0 File DVDR.cpp, Line 5291
    Drive: SONY DVD RW DRU-720A
    Book Type request: DVD+R
    Changing the Book Type was finished successfully, return code 0

    3:46:53 AM #27 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 4x (5,540 KB/s)

    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.57 (1008), size=23936 bytes, created 12/22/1997 5:02:46 PM
    File 'Drivers\GIVEIO.SYS': Ver=?.?.?.?, size=5248 bytes, created 4/3/1996 10:33:26 PM (Power saving: VCool probably installed)
    File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 2:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=?.?.?.?, size=86912 bytes, created 8/28/2002 9:27:50 AM (Adapter driver for rec)
    File 'Drivers\d346prt.sys': Ver= built by: WinDDK, size=5248 bytes, created 3/12/2004 9:41:42 PM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

  2. #2
    Join Date
    Mar 2005
    Sydney, Australia. Where else would you want to live?
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    You have DMA off on your DVD Rom, make sure it's enabled.

    The following is from Nero in regard to your error message.

    I got the 'Communication failure' message during the write process. Why?

    This error message can be caused by the following:

    Old IDE controller drivers - This is the most common cause of this error message. You must have the latest drivers for your IDE controller card to prevent it. (It´s the same for SCSI cards). Go to the website of the manufacturer of your controller card and obtain the latest drivers. Such as Intel, VIA, SIS, etc.

    DMA settings - You may have DMA disabled for your CD-/DVD-ROM and recorder devices. You should enable this feature. If you have old drivers (even if you have the latest in some cases), DMA may not be properly supported, even though you can enable it. You should try with DMA disabled if you still have problems having enabled it.
    Enable or disable DMA:
    To enable DMA in Windows 2000/XP, simply go to your 'Control Panel --> Systems --> Hardware --> Device Manager'. Double click on the 'IDE ATA/ATAPI Controllers'. Right click on the 'Primary IDE Channel', go to 'Properties --> Advanced Settings' and change ´Transfer Mode´ to 'DMA if available'. Do the same for the secondary IDE channel.

    Driver conflicts - You may have (or had) other CD recording software installed on your system. Their drivers can cause conflicts with our software when trying to communicate to the recorder. Please remove any other recording program you may have on your system and be sure all their drivers are removed as well.

    Poor IDE cables - In many cases, with the recorders supporting UDMA, you must use 80pin IDE cables. 40pin IDE cables work with the recorder, but when it comes to the actual recording process, there may be problems. You may just have an IDE cable that is in poor condition and need to replace it, too. Or try a different connector on that IDE cable as the connector could be the cause.

    CSEL - If your devices are jumpered with CSEL, your controller could be having trouble with this setting. It's best to change it, so that you have your devices jumpered as master or slave. Refer to the manual on your CD-ROM, DVD-ROM and recorder devices for how to do this.

  3. #3
    Registered User
    Join Date
    Apr 2005
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    err...i wonder where that dvdrom is from.ohya i think its the daemon tool or what so its not a 'hardware' but software. ive tried closing/disabling the software but still cant.

    i m using the win xp sp1 driver for the ide controller so i guess its not a problem. if i use forceware,i cant seems to on the dma

    i have no other cd-recording software.just nero frm the dvdrw

    oh yeah i had jumper with CSEL,try change later. also will check the ide cable.

    thanks for your help!

  4. #4
    Join Date
    Mar 2005
    Sydney, Australia. Where else would you want to live?
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    If it's a virtual drive and you don't use it, then get rid of it. They are more problem than what they are worth. (unless off course you have a use for it)

    There is a setting in Daemon (I don't have it anymore so can't check) that allows you to remove any virtual drives.

    I personally wouldn't use CSEL, and prefer Master/Slave hierarchy, and they (CSEL) also need a special cable. You can't use a "normal" cable with cable select.

    The correct cables I think have a notch cut out of one of the wires in the ribbon.

    Anyway, there are a few things there you can tidy up. Good luck.

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