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Thread: Urgent: External HDD Problem

  1. #1
    Xcelsion... In Disguise. Xaneden's Avatar
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    Urgent: External HDD Problem

    Hey Guys,
    Over the past few hours, I've noticed several problems with my external HDD. Its a Maxtor OneTouch II 300GB, and is 80% full. When I try to enter it in explorer, it is very slow and erratic in action. It take about 30 seconds to open the first folder I come across, and sometimes just ends with a 'not responding' series of errors. I've done a disk checking scan which finds nothing, and I've tried to Analyse the HDD in Disk Defragmentor. It took about 10 minutes, and gave me this:



    Although it isn't fantastic, its hardly bad enough to give such laggy results. I'm worried that the program will become unresponsive during defragmentation due to this laggy speed. Finally, when I try to play a song, it takes about 20 seconds to load. The timer is unresponsive and after a few seconds jumps to 6/3:20 etc. Another 10 seconds later, the song starts to play, either slugishly, or sometimes with no problem, but the media player itself is unresponsive. I don't get this when I open a music file from my laptop's HDD or any USB flash stick etc.

    As I have 200+ gb of files on this HDD, I am obviously alarmed and worried about this. I could really do with some advice on what to do here; I am concerned that the drive could pack up or that I am seeing the early signs of corruption.

    Thanks for any help you guys can give,
    Xaneden.
    New Sig on the Way...

  2. #2
    I eats food da_ging's Avatar
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    • da_ging's system
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    backup any important stuff from it and run maxtors testing software on the drive and see what that comes up with, if it says the drive is fine then do a low level format fill it back up with data and see if its any better

  3. #3
    Xcelsion... In Disguise. Xaneden's Avatar
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    I would do the reformat option Da Ging, but I have no means to backup that much data. Still, I'll try your Maxtor Tool suggestion. Thanks a lot.
    New Sig on the Way...

  4. #4
    Xcelsion... In Disguise. Xaneden's Avatar
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    Unfortunately, I just had a look on the Maxtor site and can see no such testing software for the OneTouchII drives. Could anyone supply a link or tell me a place I can get hold of it please?
    New Sig on the Way...

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    Admin team peterb's Avatar
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    Have you tried the drive on another computer - it could be something running in the background (malware?) that is loading the processor and making USB devices unresponsive. (assuming it is a USB device)
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  6. #6
    I eats food da_ging's Avatar
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    • da_ging's system
      • CPU:
      • E5200 @ 3.75Ghz
      • Memory:
      • 4GB kingston HyperX 8500
      • Storage:
      • 2*WD640gb in Raid 0 +500gb 32mb seagate
      • Graphics card(s):
      • BFG GTX 260 Maxcore OC2
      • PSU:
      • Corsair 650w TX
      • Case:
      • Stacker 831 black
      • Operating System:
      • XP Pro
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      • 23" fujitsu 3230t LCD 1920*1080
      • Internet:
      • 8mb
    western digitals Data Lifeguard Diagnostic for Windows tests usb drives, but i'd have said the drive is prob fine it just needs a format as ive noticed that external drives cock up all to often but a quick format fixes them

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