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Thread: My PC Keeps crashing and re-booting.....

  1. #1
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    My PC Keeps crashing and re-booting.....

    I need help with my newly built DDR2 PC.....

    In short, it crashes and re-boots itself on a sporadic basis...

    I have run diagnostic checks on all the hardware and it seems OK.

    It has Norton 2006 loaded and crashes at about the same point everytime, when running a full system scan....

    I ran an online scan and got the message "buffer overun detected", which is something to do with the iexplore.exe file?

    My system iconsists of:
    Intel Dual Core Extreme Edition
    ASUS P5N32-SLI Deluxe
    ATI Radeon X1800 XL
    TWINX1024-8000UL
    250GB Seagate Barracuda
    580W Tagan PSU
    Nautilus 500 Water Cooler

    Can anyone point me in the right dircetion as its starting to get frustrating?

    Cheers
    Chris

  2. #2
    Splash
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    Ditch Norton for a start. No, seriously! If it always happens at the same time then it's likely software. when it reboots do you get any error code in your eventlog?

  3. #3
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    I agree with the above. Remove nortons. Maybe a clean install of the program would put things right but i would not use Nortons myself. Install AVG instead.

  4. #4
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    It does not seem to register anything in the event log....

    It also crashes when doing mundane stuff, so I dont think its directly linked to Norton...

  5. #5
    Senior Member JimmyBoy's Avatar
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    • JimmyBoy's system
      • Motherboard:
      • ASUS Maximus VI ROG Hero
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    id say either cpu mobo or ram at fault. get into that bios n make sure theres no silly settings that are wrong, use google 2 help u

    its crashin when more resources are being used, so to me, it points to system instability

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    Try running Memtest (http://www.memtest86.com/) and seeing if that comes up with errors in your RAM, sounds like it could possibly be a problem in that area.

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    I tend to agree, but cannot find anything that is causing the instability....

    All BIOS settings look OK and I have run a diagnostic check on the memory and CPU which came back with no errors...

    Does anyone know what the "buffer overun detected" means?

    Cheers

  8. #8

  9. #9
    Senior Member UltraMagnus's Avatar
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    have you actually tried removing norton yet? that thing does more damage than most virii

  10. #10
    Ex-MSFT Paul Adams's Avatar
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    Quote Originally Posted by Chris Gibson
    It does not seem to register anything in the event log....

    It also crashes when doing mundane stuff, so I dont think its directly linked to Norton...
    I would expect at least "EventLog" entries to indicate an unexpected system shutdown occurring, and possibly a "Save Dump" event in the System event log...

    Configure the Startup & Recovery options to produce a kernel memory dump and disable the automatic restart so you can capture a bluescreen if it occurs.
    If the OS is crashing due to a bugcheck and can be triggered with a full scan then we can look into the dump file (%systemroot%\MEMORY.DMP).

    AV has a filter driver as well as the scanning engine, which means it is involved in every single I/O operation, so unless it is uninstalled it can't be ruled out as the root cause.
    ~ I have CDO. It's like OCD except the letters are in alphabetical order, as they should be. ~
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  11. #11
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    Thanks for eveyones help, but it seems that it was a problem with the voltage on the DIMM's....

    They were set at "auto" and changing them to 2V seems to have cured the instability (for now....)

    You think I should have know better!

    Cheers
    Chris

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