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Thread: News - Ofcom speeds up mobile number porting, but 3 still not happy

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    News - Ofcom speeds up mobile number porting, but 3 still not happy

    You will be able to transfer your number to a new provider in one day next year instead of two.
    Read more.

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    mutantbass head Lee H's Avatar
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    Re: News - Ofcom speeds up mobile number porting, but 3 still not happy

    I reckon the current system where you have to request the PAC code is the best way to do this.

    This is because you have to authenticate yourself with your current provider to get the PAC code and then give this to your new provider.

    If they rid this side and allow the network operators to handle the requests, this always leaves the process open to unauthorised switching, which has occured in the past on landlines.

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    Re: News - Ofcom speeds up mobile number porting, but 3 still not happy

    3 are having a laugh, I was just in the position of trying to move away from 3 using the PAC system and it was the worst experience I have ever had in using the PAC code system from any operator.

    Clearly before they criticise the system they should get in order themselves.

    What a joke !!!

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    Re: News - Ofcom speeds up mobile number porting, but 3 still not happy

    Im sure they just see the bank adverts that say "Move your account to us, we'll do all the work and switch your direct debits etc for you" and wish they could do that.

    IMHO the best system is one where you dont have to talk to any CS reps to get the PAC code, just go online, log into your account, enter your IMEI number, and click "Request PAC".

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    Re: News - Ofcom speeds up mobile number porting, but 3 still not happy

    I'm glad I have to ask for my PAC code. I wouldn't want it to go down the same route as landlines where unscrupulous companies just switch your service without the proper authorisation and the consumer is left to sort out the mess.

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    Re: News - Ofcom speeds up mobile number porting, but 3 still not happy

    For me personally, the biggest consumer issue is that you can't transfer a number from one t-mobile a/c to another t-mobile account. Recently I could get a much better deal on a HD2 from random internet company than T-mobile would give me via their internal upgrade process. But to keep my number, I had to PAC code the number to an orange PAYG, and then PAC it back to T-Mobile.

    I can see that Companies would want to control what offers they give to new vs existing customers (and arguably have a right to that control), but I Think ofcom should be standing up for us consumers on this one.

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    Re: News - Ofcom speeds up mobile number porting, but 3 still not happy

    currant system works well and is a lot harder to abuse (like land lines) 3 just want it to be instant that open it to abuse

    i agree with moving same number to same network you have to move it to an other pay as you go number then move it back

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