Page 1 of 2 12 LastLast
Results 1 to 16 of 19

Thread: News - Ofcom warns Brits ‘misled’ about broadband speed

  1. #1
    HEXUS.admin
    Join Date
    Apr 2005
    Posts
    29,262
    Thanks
    0
    Thanked
    1,924 times in 668 posts

    News - Ofcom warns Brits ‘misled’ about broadband speed

    Many Brits are missing out on the speedy benefits of broadband packages they are sold, warns Ofcom.
    Read more.

  2. #2
    Senior Member
    Join Date
    May 2009
    Posts
    256
    Thanks
    0
    Thanked
    10 times in 10 posts

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    The irony being that it's taken them over 3 years to discover what everyone already knows!

    Ofcom and the ASA have been complicit in allowing the situation to become so bad in the first place.

    Ofcom are simply unfit for purpose.

  3. Received thanks from:

    mightymouse (28-07-2010)

  4. #3
    Senior Member
    Join Date
    Mar 2009
    Posts
    780
    Thanks
    30
    Thanked
    49 times in 38 posts

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    Agreed, the powers that be have been sitting on their arses allowing it for ages.

    I've had 2.5 meg "broadband" which is supposed to be "up to 8 meg" for abour 3 years now.

  5. #4
    Admin (Ret'd)
    Join Date
    Jul 2003
    Posts
    18,481
    Thanks
    1,016
    Thanked
    3,208 times in 2,281 posts

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    Like the others above, my view is that OfCom appear to have finally noticed what the rest of us have known, and moaned about, for years.

    The way broadband speeds are marketed is, in my view, frankly disgraceful. They may be able to come up with a rationale for why we never hit advertised speeds, but if an estate agent or used car dealer advertised this way, they be severely castigated, if not prosecuted.

    The speed claims are nearly always badly misleading, and that's putting it politely.

    Having said that, and despite having other issues with their method of operation, I would agree that with OfCom's report in that Virgin/NTL come much closer, in my personal experience, to hitting claimed speeds than ADSL providers do.

  6. #5
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,159
    Thanks
    733
    Thanked
    1,605 times in 1,044 posts

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    The problem with Ofcom is that it's full of people that don't understand what's happening. This has become very clear over the years with their various "reports". The industry is moving too fast for them.

    They are toothless and take little action where it should be taken. When they do finally take action, it's for issues that are so old they are hard to change.
    Take this for example - nothing more than stating the obvious and what has been known since day one of broadband going live in the UK. And what are they going to do about it....ermm....nothing, actually - they just thought they'd tell us
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  7. #6
    Senior Member
    Join Date
    Jul 2008
    Location
    East Grinstead, near Gatwick
    Posts
    304
    Thanks
    1
    Thanked
    9 times in 9 posts

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    When I was asked my current ISP IDNet if they could supply my folks with broadband in the middle of now where in Wales they checked the number and said yes and should be able to get about 2.5Mg for them. Guess what they have a 2.3 average.

    Maybe ISP's need to run a sliding cost scale depending on what service they can deliver !

  8. #7
    HEXUS webmaster Steve's Avatar
    Join Date
    Nov 2003
    Location
    Bristol
    Posts
    14,269
    Thanks
    286
    Thanked
    829 times in 469 posts
    • Steve's system
      • CPU:
      • Intel i3-350M 2.27GHz
      • Memory:
      • 8GiB Crucial DDR3
      • Storage:
      • 320GB HDD
      • Graphics card(s):
      • Intel HD3000
      • Operating System:
      • Ubuntu 11.10

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    There are too many factors involved for the ISPs to ever be truly in the wrong though. They don't own the lines, OpenReach does. The quality of your house wiring is your problem, not theirs. Does their backhaul have to provide the advertised throughput all the time? To what sites must they guarantee advertised speeds?

    If I was an ISP why would I ever advertise anything less than the transmission technology theoretically allows? Neither the ISP nor the customer can know what speed is truly possible until they're hooked up.

    In an ideal world we'd have two things:

    1. Published, audited statistics from the ISPs on what Internet (not just modem<->DSLAM) speeds their user base are seeing.
    2. Only pay for the speed you can achieve.

    The problem with 1. is how much would it cost for the ISPs to monitor this and what form should the statistics take (HTTP traffic is sporadic and not usually going to saturate the connection, so how does that tell us what speed they can get?)

    The problem with 2. is that it will end up being more expensive for us. Most of us don't like being charged for data transfer after all.

  9. #8
    Senior Member chrestomanci's Avatar
    Join Date
    Sep 2004
    Location
    Reading
    Posts
    1,608
    Thanks
    92
    Thanked
    95 times in 79 posts
    • chrestomanci's system
      • Motherboard:
      • Asus AMD AM4 Ryzen PRIME B350M
      • CPU:
      • AMD Ryzen 1600 @ stock clocks
      • Memory:
      • 16Gb DDR4 2666MHz
      • Storage:
      • 250Gb Samsung 960 Evo M.2 + 3Tb Western Digital Red
      • Graphics card(s):
      • Basic AMD GPU (OSS linux drivers)
      • PSU:
      • Novatech 500W
      • Case:
      • Silverstone Sugo SG02
      • Operating System:
      • Linux - Latest Xubuntu
      • Monitor(s):
      • BenQ 24" LCD (Thanks: DDY)
      • Internet:
      • Zen FTTC

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    Anyone rember the online Petition about this?

    http://petitions.number10.gov.uk/Unlimited-ADSL/

    I signed it a the time, and so did around 9,000 other people. The Prime minister posted a response, (Which is no longer available online) along the lines that the industry was regulating itself, and there was no need to anything. i.e. We don't care if consumers get cheated because no one important enough has complained yet.

  10. #9
    Banned
    Join Date
    Feb 2008
    Location
    Carlisle
    Posts
    4,121
    Thanks
    504
    Thanked
    368 times in 278 posts
    • matty-hodgson's system
      • Motherboard:
      • Abit IP35 Dark Raider
      • CPU:
      • Q6600 @ 4GHz (59'C Under a TRUE Black)
      • Memory:
      • 4GB OCZ DDR2 890MHz (5-4-4-15)
      • Storage:
      • Intel 80GB - Games. Intel 80GB - OS. 1TB Samsung - Storage.
      • Graphics card(s):
      • NVIDIA Zotac GTX 275: 728 Core, 1614 Shader, 1340 Memory
      • PSU:
      • Enermax MODU82+ 625w
      • Case:
      • Antec 300
      • Operating System:
      • Windows 7 x64
      • Monitor(s):
      • Samsung SM2343BW (2048x1152)
      • Internet:
      • Smallworld 4Mbps

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    Well just to even things out a bit, my dad pays for 4Mb download and 0.25Mb upload, both of which are actually exceeded..

    So the network isn't all bad .



    I even get that speed to another country.. Which probably means I should get my line upgraded to the 8mb package for £5 more.
    Last edited by matty-hodgson; 27-07-2010 at 02:13 PM.

  11. #10
    Registered+
    Join Date
    Jul 2008
    Posts
    19
    Thanks
    0
    Thanked
    0 times in 0 posts
    • Lankius Maximus's system
      • Motherboard:
      • Gigabyte GA-965p-DS4
      • CPU:
      • E6600 @ 2.7ghz
      • Memory:
      • 4gb Corsair 6400 C4 DDR2
      • Storage:
      • 500gb Samsung Spinpoint F1
      • Graphics card(s):
      • Nvidia XFX 8800GT
      • PSU:
      • Seasonic 500w
      • Case:
      • Antec P180B
      • Operating System:
      • Vista 64
      • Monitor(s):
      • Sony 19inch

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    I' m with Virgin Media. My 20mb package delivers around the 19.5 mark which leaves me very little room to complain.

    I hate being with a company that leaves me with so little to whine about in response to a thread. Grrrrrrrr.

  12. #11
    Mostly Me Lucio's Avatar
    Join Date
    Mar 2007
    Location
    Tring
    Posts
    5,163
    Thanks
    443
    Thanked
    448 times in 351 posts
    • Lucio's system
      • Motherboard:
      • Gigabyte GA-970A-UD3P
      • CPU:
      • AMD FX-6350 with Cooler Master Seldon 240
      • Memory:
      • 2x4GB Corsair DDR3 Vengeance
      • Storage:
      • 128GB Toshiba, 2.5" SSD, 1TB WD Blue WD10EZEX, 500GB Seagate Baracuda 7200.11
      • Graphics card(s):
      • Sapphire R9 270X 4GB
      • PSU:
      • 600W Silverstone Strider SST-ST60F
      • Case:
      • Cooler Master HAF XB
      • Operating System:
      • Windows 8.1 64Bit
      • Monitor(s):
      • Samsung 2032BW, 1680 x 1050
      • Internet:
      • 16Mb Plusnet

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    To be honest, there is the arguement that if we paid for the data we used (per MB or GB), then it'd drive the development of faster and faster services so we could consume more data and thus be charged more...

    (\___/) (\___/) (\___/) (\___/) (\___/) (\___/) (\___/)
    (='.'=) (='.'=) (='.'=) (='.'=) (='.'=) (='.'=) (='.'=)
    (")_(") (")_(") (")_(") (")_(") (")_(") (")_(") (")_(")


    This is bunny and friends. He is fed up waiting for everyone to help him out, and decided to help himself instead!

  13. #12
    Senior Member
    Join Date
    Jan 2007
    Location
    Sheffield
    Posts
    842
    Thanks
    35
    Thanked
    24 times in 24 posts
    • mightymouse's system
      • Motherboard:
      • Asus Striker Extreme
      • CPU:
      • Intel Core2Duo Q6600
      • Memory:
      • 2 x 1GB Corsair Dominator PC8500
      • Storage:
      • 2 x 500GB Samsung T166 RAID0, 1 x 500GB Western Digital
      • Graphics card(s):
      • XFX GeForce 8800 GT OC 512MB
      • PSU:
      • Enermax Galaxy 1000W
      • Case:
      • CM Stacker 830 - nVidia
      • Monitor(s):
      • LG 22"
      • Internet:
      • O2 Internet

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    agree that this report is rather late, i'm sure everyone who checks will know whatever is in the report and people who didnt care probably would care still. Bout time broadband companies start to be honest rather than just exploit the "FROM" advertising.

  14. #13
    Vive le pants! directhex's Avatar
    Join Date
    Jul 2003
    Location
    /dev/urandom
    Posts
    17,074
    Thanks
    228
    Thanked
    1,027 times in 678 posts
    • directhex's system
      • Motherboard:
      • MSI X99A Gaming 7
      • CPU:
      • Intel Core i7 5280k
      • Memory:
      • 32GiB ADATA DDR4
      • Storage:
      • Corsair Neutron XT 960GB
      • Graphics card(s):
      • MSI GTX 980 Gaming 4G Twin Frozr 5
      • PSU:
      • Corsair AX860i
      • Case:
      • NZXT H440
      • Operating System:
      • Ubuntu 17.10, Windows 10
      • Monitor(s):
      • Dell U2713HM
      • Internet:
      • FIOS

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed



    "up to 24" connection.

  15. #14
    Registered+
    Join Date
    Mar 2007
    Location
    west
    Posts
    57
    Thanks
    0
    Thanked
    3 times in 3 posts
    • leexgx's system
      • Motherboard:
      • Rampage extream II
      • CPU:
      • i7-920 @ 4Ghz
      • Memory:
      • 6GB OCZ gold 1600
      • Storage:
      • M225 250GB, 1TB segate
      • Graphics card(s):
      • GTX480
      • PSU:
      • Thermaltake 1000W
      • Case:
      • antec 900
      • Operating System:
      • Win7 64
      • Internet:
      • real super fast VM 51MB (not fake 24mb superfast thats infact 1mb)

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    wish ofcom would fine BT with there advert of Superfast 24mb broadband you need to be within 200-400m from the extrange with good wiring or be on Brand new wiring that shielded to get it and still be close

    if you can only get 4mb getting upto 24mb is not going to make that 4mb go any faster, SKY also need to be fined as well for cold calling at the doors miss selling broadband i know in fact when i am every one can only get 0.5-1.5mb speeds flat out lie that virgin can Only provide 15mb LOL (6MB/s or 50mb really is the reality as i know i have it) and we can give you faster on SKY (LOL no its in-fact 1mb where i am on BT line) for the next 2-5 years as got to wait for BT to do FTTC (like cable do, when that happens that could pose issues for virgin media but thats like 5-8 years away for them thought as its not very fast what BT do)

    an simple check on http://www.samknows.com/broadband/broadband_checker shows what you can get (not as accurate once it gets above 14mb as speeds tend to be higher then what it reports, but most of the time its dead one once its below 5mb)

    Virgin where i am is an non congested area so i get Full download speeds, on 10-20 no speed issues apart form daily throttling limits (but no monthly download cap like other ISPs do) there still an F up at one of 50mb Broadband Pipe providers that VM use (virgin network connects to the main Internet backbone using an bandwidth provider, the 10-20mb service does not use the 50mb provider) that can cut the speed down to 2mb and do 80% packetloss at the same time for 5-10 mins then it goes back to full speed for long time, i would not mind the speed drop but its the packet loss i can not handle

  16. #15
    Registered+
    Join Date
    Sep 2008
    Location
    In front of a PC
    Posts
    64
    Thanks
    0
    Thanked
    3 times in 2 posts
    • RedFlames's system
      • Motherboard:
      • Asus P6T Deluxe v2
      • CPU:
      • Intel i7 920 @ 3.2
      • Memory:
      • 12GB [6x2GB] Corsair 1600MHz DDR3
      • Storage:
      • 1TB WD Blue
      • Graphics card(s):
      • Gigabyte nVidia GTX570
      • PSU:
      • BeQuiet! Dark Power Pro 750W
      • Case:
      • Corsair 500R
      • Operating System:
      • 8 Pro
      • Monitor(s):
      • Dell 2412M
      • Internet:
      • Virgin Media 60Mb

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed



    'up to' 8 Mb connection

  17. #16
    Senior Member usxhe190's Avatar
    Join Date
    Sep 2007
    Posts
    1,688
    Thanks
    149
    Thanked
    82 times in 63 posts

    Re: News - Ofcom warns Brits ‘misled’ about broadband speed

    Welcome to the Internet, Ofcom.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 9
    Last Post: 12-01-2009, 12:25 PM
  2. Replies: 5
    Last Post: 16-12-2008, 08:17 PM
  3. Replies: 7
    Last Post: 20-10-2008, 02:20 PM
  4. News - Ofcom paints picture of UK's digital TV
    By HEXUS in forum HEXUS News
    Replies: 0
    Last Post: 06-10-2008, 03:13 PM
  5. Replies: 22
    Last Post: 19-08-2008, 02:34 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •