Page 1 of 2 12 LastLast
Results 1 to 16 of 25

Thread: News - Virgin Media forced to drop “unlimited” broadband ad claim

  1. #1
    HEXUS.admin
    Join Date
    Apr 2005
    Posts
    27,268
    Thanks
    0
    Thanked
    1,680 times in 584 posts

    News - Virgin Media forced to drop “unlimited” broadband ad claim

    "Immoderate" throttling following the passing of a usage cap disqualified Virgin’s claims.
    Read more.

  2. #2
    ZaO
    Guest

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    "Unlimited", that's a word that gets abused far to often. Virgin Media CEO Neil Berkett also stated back in 2008 that Net Neutrality is rubbish (not sure if I can say that word? haha). This company are the enemy. Avoid them.
    Last edited by peterb; 28-03-2013 at 09:55 AM. Reason: Swear filter - you can't.

  3. #3
    Editable... jimbouk's Avatar
    Join Date
    Aug 2005
    Location
    Bristol
    Posts
    2,515
    Thanks
    185
    Thanked
    183 times in 144 posts
    • jimbouk's system
      • Motherboard:
      • ASUS M5 A97 R2.0
      • CPU:
      • AMD FX-6300
      • Memory:
      • 8GB DDR3
      • Storage:
      • 128GB SSD + 500GB HDD
      • Graphics card(s):
      • AMD Radeon HD 7870
      • PSU:
      • Corsair HX 520W
      • Case:
      • Some large ATX case
      • Operating System:
      • Windows 7
      • Monitor(s):
      • Dell U2713HM
      • Internet:
      • Orange...

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    Pretty comprehensive table though, how many other providers publish something like that?

  4. #4
    jim
    jim is online now
    HEXUS.clueless jim's Avatar
    Join Date
    Sep 2008
    Location
    Location: Location:
    Posts
    11,295
    Thanks
    600
    Thanked
    1,568 times in 1,250 posts
    • jim's system
      • Motherboard:
      • Asus Maximus IV Gene-Z
      • CPU:
      • i5 2500K @ 4.5GHz
      • Memory:
      • 8GB Corsair Vengeance LP
      • Storage:
      • 1TB Sandisk SSD
      • Graphics card(s):
      • ASUS GTX 970
      • PSU:
      • Corsair AX650
      • Case:
      • Silverstone Fortress FT03
      • Operating System:
      • 8.1 Pro
      • Monitor(s):
      • Dell S2716DG
      • Internet:
      • 10 Mbps ADSL

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    Despite this decision, how the ASA consider unlimited to have any meaning other than unlimited is beyond me.

  5. Received thanks from:

    aidanjt (28-03-2013),Noxvayl (27-03-2013),Terbinator (27-03-2013)

  6. #5
    Old and VERY grumpy. g8ina's Avatar
    Join Date
    Nov 2006
    Location
    In a world of pain. Fibromyalgia UK.
    Posts
    5,753
    Thanks
    1,628
    Thanked
    1,091 times in 776 posts
    • g8ina's system
      • Motherboard:
      • ASRock Z75 Pro3
      • CPU:
      • QuadCore Intel Core i5-3570K, 3600 MHz
      • Memory:
      • 16GB Corsair 1600MHz DDR3.
      • Storage:
      • 250GB SSD system + 1TB data, + 6.5TB NAS
      • Graphics card(s):
      • AMD Radeon HD 6800 Series (1 GB)
      • Case:
      • Coolermaster Elite 430
      • Operating System:
      • Win7
      • Monitor(s):
      • Iiyama 22"
      • Internet:
      • Virgin 100MB unlimited

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    And is Sky "truly unlimited" too does anyone know ?

  7. #6
    Senior Member
    Join Date
    Jul 2005
    Posts
    411
    Thanks
    0
    Thanked
    15 times in 11 posts

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    The politest thing that can be said about the ASA is that it is staffed by a complete bunch of t##ts. Unlimited has an ordinary dictionary definition - without limits.

    Whether or not most people would recognise the limits is not the point. If something has limits it should be illegal to advertise it as "unlimited"

  8. #7
    Senior Member
    Join Date
    May 2009
    Posts
    326
    Thanks
    20
    Thanked
    29 times in 24 posts

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    Firstly I can see why (by literal definition) a throttle is an imposed limitation to the service. However, until I had read articles like this one, I always thought unlimited applied to the fact that they don't cut you off (as some companies do when you reach their cap), only slow you down if you are caning it (ostensibly so that a few super-users aren't hogging all their bandwith at peak times etc. etc.

    I have been affected by throttles in the past, but the throttles were always set high enough that I thought of them as 'fair'. The exception to this in my view was when you were on the highest tier service they provided. At this point, there is no higher tier that you could be expected to upgrade to if you were a heavy user, and unlimited should truly mean unlimited!

  9. #8
    Senior Member
    Join Date
    May 2009
    Posts
    326
    Thanks
    20
    Thanked
    29 times in 24 posts

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    ...I'd also note that I'd rather have a 5h throttle imposed for heavy short-term use than a throttle that was applied until the end of the month, as some companies did (do?) when you hit their cap.

  10. #9
    jim
    jim is online now
    HEXUS.clueless jim's Avatar
    Join Date
    Sep 2008
    Location
    Location: Location:
    Posts
    11,295
    Thanks
    600
    Thanked
    1,568 times in 1,250 posts
    • jim's system
      • Motherboard:
      • Asus Maximus IV Gene-Z
      • CPU:
      • i5 2500K @ 4.5GHz
      • Memory:
      • 8GB Corsair Vengeance LP
      • Storage:
      • 1TB Sandisk SSD
      • Graphics card(s):
      • ASUS GTX 970
      • PSU:
      • Corsair AX650
      • Case:
      • Silverstone Fortress FT03
      • Operating System:
      • 8.1 Pro
      • Monitor(s):
      • Dell S2716DG
      • Internet:
      • 10 Mbps ADSL

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    Quote Originally Posted by g8ina View Post
    And is Sky "truly unlimited" too does anyone know ?
    I understand it to be, yes. Last time I checked, they regard themselves as not having a fair usage policy. If they do have one, it doesn't limit by quantity of usage.

  11. #10
    Registered+
    Join Date
    Aug 2005
    Location
    Bath
    Posts
    51
    Thanks
    0
    Thanked
    2 times in 2 posts
    • goldcd's system
      • Motherboard:
      • Abit an8 fatality
      • CPU:
      • X2 4400+
      • Memory:
      • 2G Patriot
      • Storage:
      • A Tb or so of random drives
      • Graphics card(s):
      • 7900gtx
      • PSU:
      • 800W thingie
      • Case:
      • Very old and much loved Lian Li.
      • Monitor(s):
      • 24" Dell
      • Internet:
      • 10 Meg Cable (which I hate)

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    And this excludes stuff like nntp, that's throttled irrespective of the caps.
    My "100 Mbit/s service", that used to quite happily bounce along at 12MB/s, now hovers around 3MB/s

  12. #11
    Registered+
    Join Date
    Aug 2005
    Location
    Northampton
    Posts
    60
    Thanks
    0
    Thanked
    2 times in 2 posts

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    Its better than it used to be. I was on their 10Mb service up to a while ago and the reductions were around 75% with considerably less allowance (easily reached with Steam etc). However has to be said the service was pretty solid and had few complaints apart from all the great offers for "new customers only". Had to cancel pending a move so will have to see what offers are available later, can certainly say that using my 3 mobile for internet just sucks.

  13. #12
    radix lecti dave87's Avatar
    Join Date
    Sep 2005
    Location
    England
    Posts
    12,806
    Thanks
    657
    Thanked
    931 times in 634 posts
    • dave87's system
      • Motherboard:
      • Asus
      • CPU:
      • i5 3470k under Corsair H80 WC
      • Memory:
      • 8gb DDR3
      • Storage:
      • 240gb SSD + 120gb SSD
      • Graphics card(s):
      • Asus HD7950
      • PSU:
      • XFX 600w Modular
      • Case:
      • Lian Li PC-A05FNB + Acoustipack
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • 2x Dell S2309W (1920x1080)
      • Internet:
      • BT Infinity Option 2

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    The caps seem high, but in actuality they aren't, not if we are heading for a digital distribution economy. For example BioShock Infinite (which I received with my new graphics card) was a 15gb download. Steam allowed me to max out my circa 75mb connection at just over 9mb a sec, and it was downloaded in around half an hour. That would be enough to hit a speed restriction on Virgin.

    (For clarity I'm on BT Infinity, the unlimited option. I haven't yet noticed global throttling (though I'm sure there will be throttling of certain services).)

  14. #13
    Senior Member
    Join Date
    Mar 2010
    Posts
    2,567
    Thanks
    39
    Thanked
    179 times in 134 posts

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    were on sky fibre (not the plus though) - we run at 40/10 - streaming hd content on lovefim , youtube , multiple games on various devices and haven't noticed any throttling as yet

  15. #14
    ZaO
    Guest

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    Quote Originally Posted by g8ina View Post
    And is Sky "truly unlimited" too does anyone know ?
    I've been on sky boradband almost continuously since about 2009. They have been advertising as unlimited for years now. But they used to throttle my speed by 50%! I had to keep hassling them about it and left their service for a bit. But these days they seem to be pretty good. I'm not a real majorly heavy user though so maybe I just don't get throttled by them (how funny does that sound? haha). I do a lot of web browsing/email/youtube stuff everyday, usually download a game from steam each month or two, and the odd program here and there. So I'm guessing I'm only going through about 30GB a month or something? While I'm on that note - can anyone tell me a good program for monitoring the total amount of data I send and receive? Would be interested to see my monthly totals! Also if anyones speeds get throttled by sky I'd like to hear too.

  16. #15
    Drum & Bass Till I Die deejayburnout's Avatar
    Join Date
    Jun 2012
    Location
    Kinglassie, Fife
    Posts
    1,987
    Thanks
    276
    Thanked
    123 times in 108 posts
    • deejayburnout's system
      • Motherboard:
      • Gigabyte GA-870A-USB3L
      • CPU:
      • AMD FX-6300 @ 4.3GHz with Hyper 212 Evo Cooler
      • Memory:
      • 2 x 4GB Corsair Vengance LP DDR3 1600mhz
      • Storage:
      • 120gb OCZ Vertex 460, 120GB Kingston SV200, 2 x 1TB WD Drive, 2 x 2TB WD Drive
      • Graphics card(s):
      • Asus Strix Rx 380 4GB
      • PSU:
      • OCZ 750 Watt
      • Case:
      • NZXT Noctis 450
      • Operating System:
      • Windows 10 64bit
      • Monitor(s):
      • LG 34UM65-P Ultrawide
      • Internet:
      • 72mb Down 19mb up - Vodafone
    I was always under the impression that VM media were always unlimited. Now thay its known to be throttled, might explain why my networks connection seems slow after a days netflix and gaming.

    I'm an age where games and videos are being downloaded, HD movies ,games.and TV shows being the biggest data hog, surely the caps are just too low.
    Better to Burn out than Fade Away

  17. #16
    jim
    jim is online now
    HEXUS.clueless jim's Avatar
    Join Date
    Sep 2008
    Location
    Location: Location:
    Posts
    11,295
    Thanks
    600
    Thanked
    1,568 times in 1,250 posts
    • jim's system
      • Motherboard:
      • Asus Maximus IV Gene-Z
      • CPU:
      • i5 2500K @ 4.5GHz
      • Memory:
      • 8GB Corsair Vengeance LP
      • Storage:
      • 1TB Sandisk SSD
      • Graphics card(s):
      • ASUS GTX 970
      • PSU:
      • Corsair AX650
      • Case:
      • Silverstone Fortress FT03
      • Operating System:
      • 8.1 Pro
      • Monitor(s):
      • Dell S2716DG
      • Internet:
      • 10 Mbps ADSL

    Re: News - Virgin Media forced to drop “unlimited” broadband ad claim

    Quote Originally Posted by deejayburnout View Post
    I was always under the impression that VM media were always unlimited. Now thay its known to be throttled, might explain why my networks connection seems slow after a days netflix and gaming.

    I'm an age where games and videos are being downloaded, HD movies ,games.and TV shows being the biggest data hog, surely the caps are just too low.
    Their old top packages were, I remember getting a truly unlimited 50Mb package. That was all canned about a year ago though.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •