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She didn't initiate the upgrade and it made her business PC crash prone and unusable.
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She didn't initiate the upgrade and it made her business PC crash prone and unusable.
Utter <READ OUR RULES ON SWEARING - Admin>. Time and time again the user IS notified (Wait for the post below this one screaming that they weren't). This is madness. Now that they have this cash they can quickly install WSUS.
"but I've read of many others having issues with the new OS, application compatibility, and hardware compatibility, for example."
Just as you've read the same things with Windows 8.1, 8, Vista, 7, 2000, ME etc.
I have a neighbour that had a similar situation to this although she didn't claim she had no knowledge of Win10 just that she didn't want it. She said that the install kicked itself of while she was working and then hung half way through the process. This is when she called me. Following a bit of research and faff we managed to get the Win10 removal process running, this also hung. In the end she had to do a clean install of Win7, fortunately, she does daily backups so the damage was minimal. Once installed I showed her how to disable auto-updates and remove the Win10 notification icon from the desktop. She swears that at no time did she request the new OS and I have no reason to doubt her.
Except a new Windows version has never been forced on you like this before. Earlier you had to "opt in", if you will, by purchasing a new version of Windows and installing it, whereas now you have to actively "opt out". That is, if you're savvy enough to do so. Microsoft certainly doesn't want you to.Quote:
Originally Posted by excalibur1814
Even given the weirdness of the last week, this still goes down as the most impressive instance of wilful ignorance I've heard! How someone living in a prosperous Western country managed to not hear of Windows 10 is ... well, I'm staggered.Quote:
She added that she hadn't even heard of Windows 10 before this incident.
I also need the 10k to buy a GT1080
I'm confused, the court awarded 10k but Microsoft settled to avoid further litigation, and no admission of wrongdoing.
Does that mean it doesn't set precedence, is the court award part like when we hear about people settling out of court in the UK?
I'm willing to bet that the "not heard of" is just legal hyperbole - when in fact what was meant was that she'd probably "heard" of it, but was not "aware" of it. Maybe she was a devotee of Fox News, in which case the announcement maybe slipped past her. ;)Quote:
Originally Posted by scaryjim
Yep, and I'm pretty unimpressed with the way that they opt you into some really questionable things - have a look at the default setup around wifi for a start, then I caught my gaming PC trying to download some Candy Crush POS the other day. Then again, I'm still waiting for my copy of the Linux layer (signed up for Windows Insider specially). In fact the only good surprise I've had with W10 so far is that I got "offered" a free copy of Forza for PC since I've got the Xbox One version. And that's actually a pretty decent game...Quote:
Originally Posted by azrael-
Speaking of Windows 10, something in a recent update looks to have messed up Raptr for me - I've been binging on Just Cause 3, but according to my stats I've not played it. Ho hum! Although maybe that's perhaps because I deinstalled plays.tv too.
Sounds like the lawyer told her what to say...
My own upgrade went a bit awry, due to a conflict with MSSE and MalWareBytes... but a full clean install sorted that out!!
Why? I don't think this is that uncommon. A lot of people either don't have the time or just don't care about the latest trends in technology. The same is true of a lot of things in life.Quote:
Originally Posted by scaryjim
Sure, they probably saw the notifications, but that might not have meant anything to them besides oh look, another update.
Windows 10 has done this to 30% of our laptops not on a domain in work, I was forced to find a quick option to stop it. Never10 is well worth an install for remote users who are unsure what they are clicking or "didn't click"
Come on ... Microsoft should start giving cash for that crap anyways :)
You can sue a fly for landing in your dinner in the US :P
Maybe that's why all the waiters should carry firearms...Quote:
Originally Posted by LeetyMcLeet
(sarcasm)
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"Windows 10 has done this to 30% of our laptops not on a domain in work, I was forced to find a quick option to stop it. Never10 is well worth an install for remote users who are unsure what they are clicking or “didn't click”"
No, seriously, you're not joking? Where is your SYS admin? Why doesn't the company have a WSUS machine?
While Microsoft are partly to blame for questionable upgrade process design, however if you have a business there's no excuse for not having adequate IT support available either in-house or contracted - it's fundamental!
She must be living a very quiet life to never have heard of Windows 10. Ah, the Americans.
Meh, the windows 10 update icon has been sitting in my tray for both my work and other halfs home system for over 6 months. Frankly I don't understand this "I'm skynet, i'm converting you into a t-10 now..."
:D Spoke my mind!Quote:
Originally Posted by lumireleon
Windows 10 suddenly appeared on my 81 year old dad's windows 7 computer. He didn't like it, decided to roll it back to Windows 7 using Microsoft's instructions. Computer failed to boot fully afterwards. He rang MS who basically told him "hard luck, mate, here's some people you can pay to sort it out...". He did, they haven't. Very frustrating and annoying.
Is it just me who has managed to avoid installing windows 10 without even engaging my brain?
I wills ay I have willingly installed it on most machines but my HTPC is staying 7.
I had an old family friend phone me regarding it as she had been upgraded during an exam marking period and she needed Java to be able to use the web-site.
She had no idea that IE was still there as Edge is what's presented. I gave them instructions on how to find IE, told them to persevere but also how to roll back.
The upgrade notice shouldn't have taken a dismissal as an acceptance, and it was frankly nagware. I can understand why MS have done it, but it doesn't win them any favours with people.
Windows 10 is a good OS, the UI is still wanting, but it's improved on 8.1. I'd rather deal with the UI quirks with the better OS underneath than have the better UI with a less mature OS. Either way, I think that they could do a lot better with the UI.
Why does MS do this? Do they want to set a record for the most hated OS in history?
I can tell you never had to use Win ME... ;)Quote:
Originally Posted by valhar2000
Never mind ME, what about Vista? And yes, I know "windows 7 was just a large service pack for Vista", blah, blah, blah,...Quote:
Originally Posted by scaryjim
Actually, SwiftKey seems to have got worse since they got bought by MS, but maybe that's just coincidence.
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It's close, but I think ME was even more of a dog. I've heard Vista got much better after the first service pack (no, the real one, not Windows 7), but I'd already downgraded all my Vista machines to XP before that came out, and then the 7 beta was released so Vista become irrelevant.Quote:
Originally Posted by crossy
Besides, at least Vista was the precursor to a good OS in Win 7 - a solid back end with some horrid UI decisions. ME was a slightly prettier front end and few "security" features plastered over the same base as Win 98, then dipped in treacle to make sure it oozed rather than ran. And let's also remember that there wasn't a better Windows released alongside Vista - ME was released alongside Win 2000, so MS even had a good OS shipping at the same time!
No, sorry. ME will always be the worst version of Windows.
I have just recently had to fix a friends laptop that automatically updated to windows 10.
They are in their late 60's and are not fully tech savvy, example - I am still trying to get them to use basic keyboard shortcuts like print, copy, paste, et cetera, instead of having to use the touchpad.
They had left their new laptop running overnight whilst it updated everything (brand new laptop just setup with all their software and using a slow ADSL line). When they went to it the next day it had updated from 8.1 to 10 by itself and some of their software did not work.
There was nothing to warn them that it was going to occur, but it was left on, attached to the internet and unattended for well over 12 hours.
They were very upset (old stock clearance and in their haste to make a sale, no sales staff had mentioned to be aware of the windows 10 update) and were going to take it back to the store for a refund, but it was Sunday. So they called me to find out why it had done this.
Fortunately, because it was basically brand new, the reversion process itself was not a headache.
As it will have some of their business stuff on it, firstly I disabled auto update and also included Acronis to do both a complete disc clone and a incremental daily backup for them just in case something like this happens again.
kerching, $10K for a "minor" annoyance.
Presumably, you missed the bit where it was a business PC, andQuote:
Originally Posted by 60fps
Not all upgrades work properly, as allegedly this one didn't, and not all pre-instalked software works post-upgrade. So if something important is disrupted, for days at a time, $10k could be barely covering losses. "kerching" is merely an assumption.Quote:
it ended up disrupting her travel agency business for days at a time.
This is one reason why MS should get explicit, informed consent before making changes to user's machines, and the absence of doing so, with unavoidable updates, is one reason I'm not installing W10 on my machines at all.
No offence meant, but I had to giggle when reading this and then looking at your PC details.Quote:
Originally Posted by scaryjim
I suppose it all depends on your experiences.
I purchased a top of the range HP DV9000 laptop with vista ultimate for work and found so many problems running vista (when it would actually run - it would seize up all the time and it would take over 5 minutes to startup). So I tried the XP route, but lost some functions. So when win 7 came out I tried to upgrade, but lost even more functions. Examples of some functions lost included things like - the disc player no longer worked, the supplied remotes (one a original microsoft and the other a HP) and the infrared sensor stopped working, lost all audio output with win 7, the HP supplied PCMIA TV tuner would not work with anything except vista, the PCMIA slot would not work with win 7. I even paid out over $1500 for a new accounting program because the version I had was not compatible with vista.
Unfortunately HP does not like to support their products properly and would not release any driver upgrades. So I was stuck with vista if I wanted the laptop to work.
This OS quickly started to run as if someone was trying to run in 2 foot thick sticky mud. The only way to solve it was to reload vista every few months. It was also odd how they brought out a high end laptop with a 64 bit OS, but it only came with a 2GB ram maximum (from HP's tech department) - after trying every ram module I could find, I managed to get that up to 3GB - ridiculously short sighted.
I contacted HP's customer service many times, but they were as helpful as a man short - it should have been called the customer disservice department as they flatly refused to assist and even told me I could pose the questions to other HP users on their forum. I needed updated, fully working drivers for either XP or Win 7, and I wanted to put in more than 2GB ram, so how were other users going to help. I did manage to partly fix some problems - eg - managed to get some audio, but it was so low in volume that I could barely hear it even when put through good amplified external speakers.
So because of HP's handling of vista in this laptop, my opinion is that vista was the worst OS.
I suppose other people have stories that are similar with other products and OS's.
But going back to when I first started with computers, having to operate them via punch cards and using languages like Fortran (short for “The IBM Mathematical Formula Translating System”) and Cobol (short for "Common Business-Oriented Language) were even worse when compared to any OS you name today. I hated the time spent writing out lines of code, then punching out the little holes only to find out your program would not run - sometimes a little punched out square from one card was enough to stop it from running. But you never knew - the hours I wasted going through shoe boxes full of cards multiple times, comparing them to the code, just to make sure you punched them out correctly, then you had to go through the code with a fine toothed comb if it still would not work - Aghhhh.
Most young people today don't realise how good it is to have a working OS, even the slow glitchy ones.
ME truly was a dreadful system. IIRC It was the last in the li e of the DOS/FAT based systems, but was a pale shade of its predecessor, Windows 98.
The first viable consumer version of Windows with NTFS was Windows 2000 (NT 4.3 was more corporate aimed) and is the basis of all the successor systems (with some tweaks) since then.
The real fun with punched cards came when you dropped the deck on the floor - that really brought home the meaning of search and sort! :)
Not entirely sure what my PC system has to do with your personal experience of HP driver support. :pQuote:
Originally Posted by whatif
Current laptop works pretty much flawlessly under Win 10. My last HP laptop came with Vista pre-installed, and I ditched it back to Win XP without any issues at all. In between I've had laptops from a variety of vendors and manufacturers, none of which have had any significant issues. I suspect the issues you experienced were down to the particularl combination of hardware in that laptop - and that can affect any manufacturer: I tried to upgrade a friend's Sony Vaio from XP to Win 7 some years back, only to find that the SATA controller the laptop used didn't have Win 7 drivers and wasn't getting them, ever.
All of this is basically true. IIRC Win ME was basically an attempt to take some of the stability and security features of the NT line and bolt them on top with Win 98 for the consumer market. It failed miserably. Win 2000 was technically never meant to be a consumer OS; it was meant to be the business OS that ran alongside Win ME in the consumer world. But Win ME was so bad that some consumers (and I imagine most enthusiasts) chose Win 2000 over it, and MS desperately rushed out a Win NT based consumer OS to replace ME. The rest, as they say, is history. Win 2000 remains my favourite Windows client OS to this day, though (and possibly my favourite Windows Server OS, too).Quote:
Originally Posted by peterb
Yes, I agree with you about Win2K, it was very good and remained my operating system until I moved to Windows 7. I did briefly use XP, but I never thought it was as good as 2K. Nice thing about 2K was the ease of changing to Windows classic GUI, much the same as WFWG 3.11 and NT3.4.