I must admit it does seem a trifle odd that he only signed up in October and only 1 post to this thread...the plot thickens.
Seems they are now on the back foot and doing anything to salvage their name, very disappointing for a company to behave like this and only serves to further distance themselves from any potential customers.
Isn't the theory you have a good experience and tell 2 or 4 people, have a bad and you tell 7 or 8? Well I have already sent this to 8 people, 3 of which have a budget for next year's workstations already.